1 stars

Reviewer:  TeacherTech  (Raleigh, NC USA)  See all my reviews

Do not buy this cooler. Wife and I bought when it was on sale about a month or so ago. Just like others...we ran tons of water through it and I cleaned it twice. The water tasted like burnt motor or something along those lines. Luckly we still had receipt and took back...Target refunded money. BEWARE! Trust me...don't even try it thinking it will not happen to you...or that you can fix it.

1 stars

Reviewer:  Damien "Damien"  (Sunland, CA)  See all my reviews

My wife and I bought this to replace an older cooler that broke, excited about what a good deal we got. Also, the buttons were higher which made it more difficult for our toddler to get to.

We had our first problem right away in that it is impossible to load this cooler without spilling water everywhere. It is designed for sealed bottles that you would get from a water service not for the normal 5 gallon bottles that most home users have.

The 2nd problem came the first night, the unit is loud. I mean really loud, annoying, but what can you do.

The 3rd and MAIN problem, the reason we're going to have to load it up and take it back to Target this week is it makes water taste AWFUL. We've run 30 gallons through this machine and it makes the water taste horrible. It has a smokey or rubbery, burnt taste. It literally is undrinkable. DO NOT UNDER ANY CIRCUMSTANCES BUY THIS PRODUCT, it is worthless.

1 stars

Reviewer:  tim d  (anaheim, ca)  See all my reviews

the off taste has not gone away even after six months. the unit leaks, my carpet got soaked. the customer service was terrible. they would not honor their warranty. avoid this product. i ended up throwing it in the trash. a complete waste of money

1 stars

Reviewer:  TARGET FAN NO MORE "Carlos Barajas"  (Chula Vista, CA)  See all my reviews

At first glance this product seems fine, but once you try loading a bottle of water on this piece of [..] you spill at least half of a gallon of water on the sides, theres no way around it, I looked at the manual it doesn't say anything about loading it.
The second thing I didn't like about this is that it's noisy, makes more noise than my 5 year old fridge.
Third - as if those two weren't bad enough there was the taste, awfull taste like rubber, tried cleaning it several times no change there, then I noticed the bad taste was present only when I had it plugged in, so now I keep it unplugged (fixed the bad taste & the noise) but then I said why would I keep a [..] water bottle dispenser (downgraded from a watercooler to just a dispenser because I had it unpplugged) that makes a mess every time I try to change the bottle. So it didn't make any sense keeping it, Now keep in mind me and my wife received this as a wedding gift about two months ago, so we have lot's of presents at home of course I'm not gonna save all the boxes in my small house the bad thing was the gift receipt was taped to the box, so I did not have box or a receipt, Target didnt want to take it back, I talked to the supervisor nothing, then to management and nothing this took place at Target in Plaza Bonita, in Bonita, CA , from the comments I've read here some people took it back without the box or receipt they didnt want to take mine back so I felt discriminated by target employees, not buying at Target anything again ever!!
Only put in 1 star cause you can't rate zero stars

4 stars

Reviewer:  Stephen C. Urbauer "Jack Straw"  (Lincoln, NE)  See all my reviews

I experienced the initial 'off flavor' of the water, tasted like rubber. That went away after 2-3 gallons of water had passed through the system. Since then the flavor has been fine - tasted like I expected it to.

The refrigerated water isn't quite as cold as I'd like, but it is chilled. I like the hot water feature for the occasional cup of tea. Overall I'm satisfied with the purchase!

3 stars

Reviewer:  Jason A  (Omaha, NE)  See all my reviews

After I got it home I quickly noticed a horrible taste to the water, a sort of plasticky taste. I used up half a bottle of water thinking it might go away. I made orange juice and it didn't cover up the taste. Finally I ran dilute bleach water through twice, letting it sit for hours at a time and rinsing plenty afterwards. Also scrubbed the "probe" part and ran it through the dishwasher. Now the bad taste is gone and I'm ecstatic! Didn't want the hot water at first but it's nice for green tea (~180 degrees). I'm glad it turned out for the best.

1 stars

Reviewer:  Mom 2 Five  (Napa Valley CA)  See all my reviews

Uggggggg - horrible horrible - bad bad tasting water, I have run 25 gallons through it and no change. Still have the box so back it goes to Target, I hope they at least give me store credit. Impossible to load water without a mess, I usually lose a gallon down the sides, across the floor and under the water cooler, it's a load of towels just to keep the water contained and then sopped up. Will not try another Black and Decker home appliance product. Target should take these reviews to heart and remove the product from the shelves. For those couple of you who have had good luck - congrats - wish it had of been me. A [price] is lot of grocery money for my family.

5 stars

Reviewer:  joyce  See all my reviews

Hey the price was great!!!We bought this for my elderly mother for her instant coffee and so she can have cold water within reach.We are very happy with the taste.I have bottled water delivered to my home so I gave her one of them.The taste is fine.We are very happy with this product and so is my Mom...The most important one of all!!

1 stars

Reviewer:  Thirsty "Mandy C"  (South Carolina)  See all my reviews

Zero stars is what this Black & Decker water dispenser is worth. The review page would not allow a choice of zero stars. It is not worth the 1 star I had to pick in order to post this. The dispenser turned very good filtered water into foul and undrinkable water. A total disappointment. I tried it for three days. The bad tasting water got worse. It tasted like burnt plastic. I ran the bleach/water solution (as described in the owner's manual) through it for 15 cycles allowing every 5th cycle to sit in the reservoir for 30 minutes. The manual suggests 3 cycles, but after reading reviews I figured I would need to run more through it. Next morning. Same awful taste. I was SICK. Target gave me my money back even though I did not have my box. Cheers to Target!

1 stars

Reviewer:  Bella Antonio "The Antonio's"  (MD)  See all my reviews

My husband and I saw this in the Target ad last week for dollars so we decided to purchase it but DIDN'T read the reviews first! We got it home and set it all up. We got the water from BJ's since it was cheaper and the first 5 gallons tasted FUNNY-kind of like it had chlorine in it and we couldn't figure out why. After going through 2 5 gallons of spring water, and realizing it's not the water, I read the reviews and we are returning this junk today! I am amazed the Black & Decker even puts their names on something like this! DO NOT BUY!