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| Target.com In-Store Return Policy
Online purchases must be returned within 90 days and must be new, unused, and contain all original packaging and accessories. A form of personal identification may be required. Some items cannot be returned if opened, including music, movies, video games, software and collectibles. GiftCards, e-GiftCards, prepaid music, game and phone cards cannot be returned. Items that have been replaced because they are damaged, defective or incorrect must be returned to a Target.com Returns Center, and cannot be returned to a Target store. Other restrictions may apply.
You must have an in-store receipt from our Online Returns Center in order to return a Target.com item to a store.
If your return was part of a gift registry, please visit our Gift Registry Return Policy.
All other returns or exchanges will be offered manufacturers’ warranty and repair assistance at 1-800-303-0308.
It’s easy to return a Target.com purchase to a Target store. Here’s how:
On the detail page for the item on Target.com, look for the bullet that says “You may return this item to any Target store.”
You can also check in the Online Returns Center to see if your item can be returned to a Target store. A store-returnable purchase will have “Store Return” as an option within the “Select Your Return Method” page.
Printing an In-Store Receipt
At the Online Returns Center:
1. Indicate how you received the item. Are you the purchaser? Are you
returning a gift?
2. If you are the purchaser, select the appropriate order from your account
history, then click “Continue”.
3. If you are returning a gift, enter the order ID from the packing slip. You’ll
then be prompted to enter your name and email address. This is needed
in order to process your refund.
4. Select the reason for the return and select the quantity of items you are
returning. Click “Continue”.
5. Select the “Target Store Return” option and click “Continue”.
6. Print the page containing your in-store receipt.
7. When returning your item to a Target store, be sure to bring the printed
receipt, your item, any product packaging and accessories, and personal
identification.
Having trouble printing your store receipt? You may also access the Online Returns Center through a kiosk at any Target store location. Find the Target store closest to you with our store locator or call 1-800-800-8800.
In most instances, Target Stores Guest Services can look up your Target.com order ID for purchases made within the last 90 days on a credit/debit card or GiftCard using our Receipt Look-up system.
Target.com Store Refunds:
• Credit Card Purchases: Your refund will be credited to the original credit
card.
• Target GiftCard and e-GiftCard Purchases: Your refund will be issued in
the form of a Target GiftCard good for purchases made at Target stores
and on Target.com.
• Gift Recipients: Your refund will be issued as a Target GiftCard good for
purchases made at Target stores and on Target.com.
Shipping/Handling and Gift Wrap: Shipping/Handling and Gift Wrap charges cannot be refunded at the store. If the return is a result of our error, use the Online Returns Center to return the item to a Target.com Returns Center for a complete refund. For more information, visit Returning a Target.com Purchase to Target.com, or call Online Guest Services at 1-800-591-3869.
Restocking Fees: Some items are subject to a 15% restocking fee, including camcorders, digital cameras, portable DVD players and portable electronics.
Tax: The appropriate tax amount by item will be included with your refund.
Discounts and Promotions: The refund value for each item returned will be reduced to reflect the value of a free gift or discount.
Holiday and Seasonal Merchandise Refunds: Holiday and seasonal merchandise on clearance at the time of return will be refunded at the current clearance price.
Other restrictions may apply.
Returning a Target.com purchase to a Target.com Return Center?
Learn more about Returning a Target.com Purchase to Target.com
Still need help? Contact Us |
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