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Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we’ll send an e-mail notifying you of the return and issue a full refund (including shipping charges).

We are unable to re-ship orders that are returned to us as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place another order at Target.com with a new shipping address.

If you suspect your order was deemed undeliverable, you should receive confirmation of its return or a refund within four weeks of the estimated delivery date. If more than four weeks have passed, please Contact Us.

Our carriers may deem a package undeliverable for any of the following reasons:

• Incorrect or Out-of-date Address
• P.O. Box Format: When entering a post office box as a shipping address, please be sure to enter it as “PO BOX” followed by the number. Otherwise, it may mistakenly be sent through a carrier that won’t deliver to those addresses.
• Other Address Problems: Some organizations have strict delivery restrictions for their residents. These rules are determined independently and may vary.
• Illegible Label: In rare cases, it is also possible that the address became illegible during the shipping and handling process.

Failed Delivery Attempts: Most of our carriers make one to three attempts to deliver a package. Packages that contain more than $400 of merchandise may require a signature. After the attempts at delivery, either a note will be left on your door or the package will be returned to us (and your account will be credited).

Refused by Recipient: If a gift recipient is not expecting a gift, they may refuse the package if they believe it was sent to them in error. If you still want to send these items, you may want to re-order and let the recipient know that a surprise is on the way.

Track your Order in My Account.