Product looks good as far as I can tell. First set shipped to me was broken. Called customer service and they told me to throw it away and they would send another set. The second set arrived and I did at least get the individual bowls but the large serving bowl was broken again. I called customer service once again. Spent time on the phone on hold and never did get it resolved. Finally wrote an email and it has been days and still problem is not resolved. In my honest opinion, DO NOT ORDER ANYTHING THAT IS BREAKABLE. Whoever packs items has no clue how to pack something that is ceramic glass. Maybe one day I will have the whole set but not holding my breath at this point.