We purchased this several months ago for our teeny tiny little mud room, where our three daughters (..) keep their shoes. First of all, it isn't very clear in the description, but you can adjust this shoe holder so that screws right into the wall as opposed to hanging over the door, and this is what we did. Maybe that helps with stability b/c we haven't had any problems on that score. We LOVE this shoe rack b/c now all our girls' shoes are on the bottom three rows and they can put them away themselves, and now the floor of our mudroom is clear of shoes! Yay! The holders for the shoes have come off a couple of times but we just put them right back in--no big deal. We put our own jackets (not coats) on the top row, and I have size 7.5 sneakers that I put on the second highest row. No problem! I agree it's not the highest quality item but then again, it was $15! It has fit the bill for what we needed very well. Just be gentle with it and you'll be fine!
I bought this after my plastic stackable shoe rack completely fell apart. I like this one. It seems to be sturdy and looks a lot better than the last one. It was also easy to assemble. I only wish it came in a darker color wood. I may buy another one to stack down the line.