My Alienware laptop was s ...
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My Alienware laptop was stolen when my flat was broken into. The process of reporting the theft to Absolute was very simple and an investigator was appointed immediately. It is vital that you are able to provide as much information about the police investigation to the Absolute investigator to ensure that action can be taken as soon as possible.
It took a few weeks before my stolen laptop was connected to the Internet, but the Absolute investigator contacted me promptly and provided information directly to the lead investigator for the police.
The information provided by the Absolute investigator guided the police to the location of my stolen laptop and it was recovered and returned to me. The hard drive had been wiped and all my data had been lost in the re-installation of the operating system, but LoJack for Laptops continued to work after the re-installation of the operating system and continued to guide the police during their investigation.
Since then, I have bought an additional laptop and purchased a three-year licence for LoJack for Laptops at the time of purchasing the new laptop to ensure that it is covered by this great service too.
I fully recommend that LoJack for Laptops is installed on all laptops. Though there are no guarantees of stolen equipment being recovered, I was extremely satisfied with the service and the speed with which information was given to the police in order for them to take action.
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