I bought this toaster despite all the reviews I saw on other websites hoping their complaints were just flukes about toasting on one side. Nope. They weren't. I got the toaster yesterday and tried it for my sons and my breakfast this morning. I put in my bread and it did indeed only toast the one side. The left side seemed to work a little better than the right but if I wanted another 2 slice toaster, I would have bought one. Hoping that this was just from being new, I tried again with more bread. Same thing but when I looked inside as it was toasting, I noticed a lot of the coils were not heating up so this must be some sort of defect. The overall quality of the toaster seems a little sub-par as well for such a popular well-known brand. The buttons could be a little more sturdy and not so flimsy. The same goes for the coils, very flimsy. Try at your own risk, maybe your luck will be better than mine.