I bought this water cooler using my Target Red Card. Great Deal. 5 per cent off and FREE shipping. Arrived 1 day early. Set Up was a cinch. Ran some Boiling water thru it the first time. Holds a 5 gallon jug with ease. The cold water is cool, not ice cold. The hot water is HOT...no need to boil anymore. The machine takes up very little space. It is super quiet. Has 2 energy efficient switches in the back where you can shut off the hot water or cold water. Also, a nice little feature, it has a little night light for getting up in the middle of the night and getting a drink. You can turn it off during the day. The only negative thing I can say is that I am a tall guy 6'2" and if you set your glass on the Tray...it is only 16" above the floor so you have to bend down quite a bit to get your water. I searched many sites to replace my old cooler and this one by far was the best deal. I would highly recommend this product!