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Reviews Written by
Christina Kay "The Marine Corps Mama" (Everywhere!)
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Crane Penguin Cool Mist Humidifier
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7 of 15 people found the following review helpful:
 Junk Product? Junk Warranty., May 16, 2008
I received this product at my baby shower off my registry. The idea of it is really awesome.
So, allergy season comes around, and its time to take this thing out of the box for my daughter. It doesn't work. I open the manual, trouble shoot. The green light comes on, the waters full, I hear it humidifying, but the vapors aren't rising. I remove the water reservoir, and theres all the humidity, collecting on the bottom.
Naturally, I call the company to tell them I just tried to use their product, trouble-shooted it as the book said, and it didn't work on its first run.
They say send it back, and we'll send you a new one. I say, do I have to pay for shipping, they say yes. I say how much, they say 12 to 14 dollars. I say, "Well thats half the price of the product - What kind of warranty is that. I just opened this product for the first time, it doesn't work, and you guys can't pay for the shipping? I'm going to purchase another humidifier, and go online and right horrible reviews about this product".
So here I am. If you buy this product, and have problems with it (or it doesn't work) YOU, the customer, for their manufacturing errors, are going to end up paying for 1/2 of another humidifier.
This company will not stand behind the "integrity" of their product. 1 star, I would not recommend this to friends.
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Crane Elephant 1-Gallon Humidifier
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Junk Product? Junk Warranty., May 16, 2008
I received this product at my baby shower off my registry. The idea of it is really awesome.
So, allergy season comes around, and its time to take this thing out of the box for my daughter. It doesn't work. I open the manual, trouble shoot. The green light comes on, the waters full, I hear it humidifying, but the vapors aren't rising. I remove the water reservoir, and theres all the humidity, collecting on the bottom.
Naturally, I call the company to tell them I just tried to use their product, trouble-shooted it as the book said, and it didn't work on its first run.
They say send it back, and we'll send you a new one. I say, do I have to pay for shipping, they say yes. I say how much, they say 12 to 14 dollars. I say, "Well thats half the price of the product - What kind of warranty is that. I just opened this product for the first time, it doesn't work, and you guys can't pay for the shipping? I'm going to purchase another humidifier, and go online and right horrible reviews about this product".
So here I am. If you buy this product, and have problems with it (or it doesn't work) YOU, the customer, for their manufacturing errors, are going to end up paying for 1/2 of another humidifier.
This company will not stand behind the "integrity" of their product. 1 star, I would not recommend this to friends.
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