Shark® Lift-Away Professional Steam Pocket® Mop product details page

Shark® Lift-Away Professional Steam Pocket® Mop

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learn moreTarget 2-Year Replacement Plan (covers items $100 - $200)

Target 2-Year Replacement Plan (covers items $100 - $200)

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Product Information

product specification

  • Recommended Cleaning Surface Type: Multi-Purpose
  • Recommended Product Application: Floor
  • Cable/Cord Length: 22.000
  • Power Wattage Required: 1550
  • Power Source: Electric
  • Cleaning Path Width: 13.000
  • Product Width: 13.000
  • Water Tank Capacity: 8.000
  • Product Depth: 7.000
  • Product Weight: 6.500
  • Product Height: 47.000
  • Warranty Description: 1 Year Limited Manufacturer Warranty
  • Features: Laundry, Cleaning and Closet Product: Detachable Handheld Steamer
Shark® Lift-Away Professional Steam Pocket® Mop is rated 3.3333 out of 5 by 15.
Rated 1 out of 5 by from check for missing parts immediately To be fair, this one star review is aimed at Shark and their customer service, not the actual product. I would rate the product 4-star, but that's not the purpose of this review. If you buy this, be sure to open and inspect it immediately. I didn't open mine until a few months after receiving it as a gift. It was missing a pad - not a particularly expensive item, so I thought Shark would send me a replacement. Customer service responded quickly and said they would be glad to help me with this if I would send them certain information including where and when it was bought. As soon as I said it was bought a few months before, I receive another reply saying they couldn't help me since the policy is that missing parts have to be reported within 30 days. I was advised where I could purchase new pads myself. I read over the owner's manual and didn't see any mention of that policy at all. So now I have to pay for an item that should have been included with the steamer. As I said, it isn't an expensive item, but I shouldn't have to bear the cost when a little good will on Shark's part could have made for a happy customer. I let them know I was disappointed in their company and that this would be reflected in my online review. No apology, just another note saying they were sorry I felt that way.
Date published: 2015-04-10
Rated 5 out of 5 by from Love it I can't comment on using this as a handheld because I have yet do try this after having received it as an gift 2 yearns ago. However, as a steam mop for my wood floors, it's great! As others have mentioned, it can leave a cloudy film on the floors, which are especially noticeable due to the dark color of mine but I have figured out how to avoid this. 1) Take your time. If you rush and run the steamer very quickly overs the floors (ie, when my husband does it), this will happen. When I take my time, they look beautiful and I have received compliments on how shiny they look. 2) Make sure you begin with a clean mop pad. They wash very easily in the washing machine. Because the majority u of the main level of our home has wood floors, I pay attention to how dirty it is getting and flip over the mop when I notice it getting darker. Between having an 18 month old and a cat, this takes care of my floors very nicely. Now one of these days I hope to find the time to try out the attachments!
Date published: 2014-11-23
Rated 5 out of 5 by from Great Product It works great on the wood floors and also I used it to clean my white leather couches and they are looking like when I bought them for the first time.
Date published: 2014-10-16
Rated 5 out of 5 by from Great Product This is my 3rd Shark I keep up grading my steamers and found out this one is the best. First of all the reason why they only last a year you have to take the water out after each use. You cannot leave the water in the tank and store it away until the next time you use it. Trust me I went through two (2) and this one works wonderful especially with the 3 settings. One for hardwood and the other one for ceramic title and one for dusting floors. This one is over the top love it. Just remember empty the container of water before storing it away......
Date published: 2014-02-08
Rated 4 out of 5 by from I love this steamer I loved my steamer. It worked great, especially on my hardwood floors. My only issue is that the steamer only lasted a year possibly a year and a half. At the price I can't afford to buy a new one every year, so the warranty might be worth purchasing with the steamer.
Date published: 2014-02-06
Rated 3 out of 5 by from Wish it held more water Wish it held more water
Date published: 2013-10-31
Rated 5 out of 5 by from THE ONLY MOP YOU NEED This is my 3rd Shark, I keep upgrading and handing the other models off for others to enjoy. The smaller models are just as excellent & effective. They clean well and they were all EXCELLENT and easy to use.
Date published: 2013-02-01
Rated 1 out of 5 by from Absolutely not professional! I returned this mop within the first week I purchased it. Steam was inconsistent whether I used it to clean my floors or as a portable. I was excited because I wanted both a steam mop & a portable steam cleaner. This steam mop is unacceptable & a big waste of money.
Date published: 2012-11-17
  • 2015-04-20T21:03CST
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