Return Method:
This item must be returned to Target.com; please reference our return policy for more information.
- We regret that this item cannot be shipped to PO Boxes.
- Ship to location exclusions apply see exclusions.
Shipping and Delivery estimates
During Checkout and in your Order Acknowledgement Email you will see an estimated delivery date range. Estimated delivery date range is calculated by:
- Product Availability: This date range is listed on the left side of the main image on the item's detail page. If an item is listed as "In Stock," it will usually be ready to ship within 1-2 business days. Some "In Stock" items may have a longer lead time to prepare for shipment.
- Guest Location: Where your package is being delivered.
- Shipping Speed: The shipping method you selected during Checkout. You may choose Standard Shipping (3-5 business days), Premium Shipping (2 business days) or Express Shipping (1 business day).
- Some items can't be expedited due to size, weight or vendor constraints and will only have Standard Shipping available.
For certain items we offer special delivery services. If your item qualifies for special delivery services it will be noted on the item's product information page. Special Delivery Services can include: To-the-Door, Inside-the-Door, Room of Choice, White Glove and White Glove Assembly.
signature required
On most items, Target.com provides the option to select a signature upon delivery during the checkout process. By not choosing the signature option you are allowing the carrier to drop off an item without someone present. For certain items Target may require a signature. Someone 18 years of age or older must be present to sign for the package.
international shipping
- Target.com does not ship internationally, nor do we ship to U.S. Protectorates, Guam or the Virgin Islands.
- Target.com does not ship to freight forwarders. Orders placed to freight forwarders will be cancelled.
shipping to multiple addresses
It's easy to ship your order to more than one address. We'll create a separate order for each shipping address.
entering APO & FPO addresses
Shipping to friends and family serving overseas can seem foreign. On our site, it's easy. Enter the recipient's full name and address as usual. In the State drop-down menu, choose either: Armed Forces-Americas, Armed Forces-Europe or Armed Forces-Pacific. Note: If sending to Africa, choose Armed Forces-Europe.
Target.com uses several methods and carriers to ship your packages. Once your order has entered the shipping process, you can track your order through the My Account link on Target.com or through the "track your package" link within your ship confirmation email.
return policy
our promise to you
We promise to attempt a return on every item purchased in our stores or on Target.com by scanning your receipt or packing slip, offering receipt look-up* or a non-receipted return or exchange with a valid form of identification. Most items can be returned in your Target store as noted on the packing slip in the Return Method column. Just bring in the packing slip and the item. If you prefer or need to mail in your return, go to www.target.com/returns to follow the easy online return process.
refund/exchange policy
Most unopened items in new condition returned within 90 days will receive a refund or exchange. Some items have a modified return policy. Those items will either show a "return by" date or "return within" day range under the item on your receipt or packing slip and in the "Item details, shipping" tab if purchased on Target.com. Items that are opened or damaged or do not have a packing slip or receipt may be denied a refund or exchange. All bundled items must be returned with all components for a refund. Some items, such as gift cards, are never returnable. For further details on Target's return policy visit www.target.com/returns.
PayPal Purchases
A refund will be issued in the form of cash if returned to a store. If returned to Target.com, a refund will be issued in the form of an electronic Target GiftCard OR a physical Target GiftCard.
Upon opening the box I saw one self was cracked and the backboard had a big chunk missing, exposing the brown wood where it should be cream. I was really mad, but I thought I could get passed those 2 issues so we started assembling. My husband and I spent a long time putting this together and when we were done and started to put each shelf in and then I was in even more shock...I only had 2, there was a whole shelf missing. I then spoke to customer service and they told me they could not send me one shelf. They wanted us to take it apart and send it back for a whole other bookcase, what they don't realize is this comes with wood glue and a million screws and bolts and takes time to put together. Who the heck wants to go through that labor again!!! very disappointed
yes for Shannon's review
(6)no for Shannon's review
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