When Claire Hanover's ski vacation goes bad, it really goes bad! First, she and husband Roger are barely missed by a reckless snowboarder, then their daughter's friend has a horrible accident on the slopes. Local authorities don't seem interested in Claire's assertions that either the snowboarder or the skier who made an extra set of tracks in the snow near the accident could have caused the young woman to ski into a tree. Tragedy continues to mar the vacation, but Claire is determined to get to the bottom of the trouble, all the while guarding her daughter from further incidents. Claire is a relentless investigator, willing to move 'way out of her comfort zone but also willing to call for and accept help from professionals.