Our goal is to get your prescription to you as fast as possible.
Once we receive your prescription, we immediately begin the process by communicating with your insurance plan and prescribing doctor to ensure we have the required authorizations to dispense your prescription. Sometimes with specialty prescriptions we're required to take extra steps.
Often, filling specialty prescriptions takes additional steps and we need additional information. We work diligently to understand your benefits and work with your insurance plan and doctor to get you on therapy as soon as possible.
If you're waiting for your prescription to be authorized, we'll call you to schedule a pickup at your Target that is convenient for you.
When you pick up your prescription, your pharmacist will answer any questions you may have and inform you that Target Specialty Pharmacy will be calling you soon.
After picking up a prescription guests often have additional questions. A Target Specialty Pharmacy team member will call you soon after you pickup your prescription to introduce the program. At this time we'll also work with you in a few other areas.
Taking specialty medication can be complicated, especially when you're new to it. On our introduction call we'll discuss your prescription and ensure you're aware of proper use, possible side effects and additional resources. Our clinically trained pharmacists are also available to answer questions.
Our team members will discuss your specific situation and determine if you're eligible for co-pay assistance programs offered through various sources. We'll help you find the appropriate program(s) and, when possible, help you enroll.
Our ongoing support services are designed to provide you the support you need during your prescribed course of therapy.
Depending upon your therapy, we'll reach out to you on a periodic basis to check in and see how you're doing. We also provide as-needed access to clinically trained medical professionals who can provide support, answer your questions and offer clinical advice.
When you're ready for a refill we'll call you to schedule a convenient pickup at your local Target. We'll also work with you and your doctor to renew prescriptions if needed. As always, we'll also check in to see how you're feeling and if we can offer any support.
Monday—Friday, 9 a.m.—9 p.m. Saturday, 9 a.m.—4 p.m. Sunday, closed. All times EST.
After-hours support available