The kids love it!! I love the size of it because it isn't an eyesore. The only problem with it is the ball. The ball is too big. It always gets stuck in the net. Luckily, my kids had some small basketballs that work great!!
I took pictures of the box when it arrived. It looked like it had been thru something! Barely holding with tape, the box looked like it had obviously torn open. On one side of the box it said in handwritten letters, "checked for damage, ok." The word "ok" was circled. I opened it up and found that one of the crucial bolts/screws is missing. Second, I inspected the pvc tubing and found a hairline crack near one of the holes were the screw would need to go in. You know that would last 5 minutes once it got screwed in and hold the weight. I called customer service. Very nice, very polite, very helpful. It will still be another week before my replacement NEW poolside hoop will arrive. I wish that would not be the case. I feel that to make good on an already messy situation, the new replacement should be here in 2 days. Will I be ordering thru Target.com again? It all depends on how soon, if damaged, the next net is.
A true disappointment. Purchased the ball and took it home to play with my sons. It lasted five minutes under normal usage and it had a hole in it. Won't make the mistake of purchasing it again.
I wrote the company to see about a replacement or refund. Even more disappointed in their reply. No apology just said to return it to Target. total lack of customer service.