I bought this pump to use primarily for when I went back to work and I absolutely love it. It was also great at first when breastfeeding was still painful and I needed a break. The customer service is also great! I recently contacted Dr. Browns about where to get a piece that I broke, and they responded quickly to tell me they were sending me an entire new collection kit for free!
This pump works best when proper areas are stimulated, so position may need to be adjusted in the cup. It does not tug like other pumps, but uses compression to achieve milk let-down. I recommend this pump because other pumps (medela) would not work for me. Key is to start with speed high and wait. When it tingles, turn the speed down. Very effective and comfortable to use!
Kris Aug 15,2013
5 of 5 stars
This is a great pump and customer service is wonderful!
I decided to go with this pump versus the popular rival pump after reading the positive reviews on the target website. I have to say I am not disappointed that I made the decision to get this pump.
I pumped at home to start to store up my milk before going back to work once a day and now I pump 2-3 times per day now that I'm back to work. The pump is easy to use and it expresses my milk efficiently. I appreciate the soft cups and never ever experienced any discomfort with pumping.
I had an issue with my connector (it became misshaped by heating it too much in a microwave sterilizer bag) and I contacted customer service for a replacement. Not only are they replacing the part for free and overnighting it to me, they are also sending me a second set because I'm a working mom! The customer service rep also asked me how I was doing with pumping, offered some great advice and was very positive and supportive!
I would recommend this pump to any friends because it is a quality pump and the customer service goes above and beyond!