I read a lot of reviews before buying this product. My first warmer did not work. After 3 days it started leaking around the bottom then not warming water. I still had my receipt so I returned it for a new one that worked until I did not need it anymore. I had an Avent bottle warmer ,which worked just fine, at home but the thing is you have to wait for the water to warm the bottle up. If it is in the wee hours of the morning and you have a screaming infant begging for food you dont want to sit there waiting for a bottle to warm up. After discovering this it made our home more peaceful. Baby hungry? Just pour the already warm water into bottle and add formula. Baby still hungry after that bottle? Another bottle is ready in 30 seconds! Yes the water is not going to be HOT like you think. Lukewarm I say. It is warm enough for baby. I would recommend this to anyone. Just save the receipt if you have any problems.