My daughter received the tea set for Christmas and for some reason the teapot stop working (even putting in new batteries did not work.) I emailed the company and explained the problem and they promptly emailed me back with an order to send me a new one within 3-7 business days.
I was very impressed with the company's response and look forward to purchasing more items from Fisher Price.
I would recommend getting the tea set; my daughter loves it. So glad she can continue to enjoy it.
Of all the tea sets people have bought for my daughter, I love this one the best. The parts aren't tiny or breakable, and it's really cute. She loves to play tea party with her dolls. It is much more age appropriate for a small little girl, and doesn't have a million parts that get lost and end up everywhere all over your house, which is a huge bonus for me! Overall, great toy.
The first bubble mower I received did not work, it wouldn't blow any bubbles. I looked at all the reviews and did what everyone suggested: cleaned it out, started again, diluted the bubbles, tried some different bubbles, but it just didn't work...the blue wheel had bubble solution in the holes but it seemed that there was just no air coming out of the outlet to push any bubbles out...so I sent it back. The new one arrived this morning from the online store I bought it from, no quibbles, and once I'd pressed down the bubble container for the 15 seconds and started pushing it, immediately a massive stream of bubbles came pouring out! My little girl laughed so much and followed me round the garden shouting 'more!'...very pleased with it now!!
You can't go wrong with a classic bubble mower! The clicking sound it makes can get a little annoying but it's supposed to mimic a mower and make a sound so I guess that's okay. Bubbles come out great.