Crock Pot 7qt Cook & Carry Programmable Easy-Clean Slow Cooker - Stainless Steel

A: Hello there Grandma! Thanks for reaching out to us. We will be more than happy to answer your question! The power cord for the CPSCVC70LLEC-DS is not removable. For further assistance, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.

A: Hello there Jerry! Thanks for reaching out to us. We will be more than happy to answer your question! The lid should not be locked while you are cooking. Locking the lid while cooking will maintain the steam pressure which can affect the slow cooker’s performance. The locking lid is only for traveling with the slow cooker to secure its contents. If you have any more questions, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you!

A: Hello! Thank you for taking your time to ask this question. We will be happy to answer it! When it comes to cooking the beans, everything depends on the recipe, however, we recommend cooking them on Low for 8-10 hours or High 4-6 hours. If you have any more questions or require further assistance with the recipe, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. We are always happy to help! Thank you and have a nice day! CrockPot® Consumer Care

A: Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! On your slow cooker, both High and Low stabilize at the same temperature 209°F; it is just a matter of how long it takes to reach the simmer point. On High, it takes approximately 3-4 hours, whereas, on Low, it takes approximately 7-8 hours to reach the simmer point. On the Warm setting, your slow cooker will achieve 165-175°F. Please remember that these are all approximate temperatures and they can vary depending on what you are cooking. The unit can also boil on High and Low. We do recommend that you always fill your slow cooker 1/2 - 3/4 of the way full, including at least one cup of liquid or sauce. You may have to adjust your cook times accordingly, especially if you are using older slow cooker recipes, or adapting regular recipes for slow cooker use. This will prevent the food from drying out and burning Thank you and please stay safe! CrockPot Care

A: Hello there Pat! Thanks for reaching out to us. We will be more than happy to answer your question! Here are some steps to try for you to remove the unpleasant odor: 1. Create a mixture of half water and half distilled vinegar. The amount you make should be enough to fill the Crock-Pot halfway. 2. Turn the Crock-Pot to the highest setting and allow it to cook till it reaches a temperature of 158 degrees Fahrenheit. This opens the pores and allows the vinegar to remove the smell. 3. Allow the Crock-Pot to cool. 4. Pour out the vinegar mixture. 5. Wash your slow cooker stoneware/ pot with soapy water. I hope this helps. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe!

A: Hi there, SandyB! Thanks for reaching out to us. We will be more than happy to answer your question. No, this model doesn't have a browning feature. We recommend browning meat on a separate pan on the stove top before putting it in the slow cooker. We hope this information helps. Thank you very much and have a nice day!

A: Hello there Cathy, We sincerely apologize for the experience you have had. In order for us to assist you further with this matter, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe!

A: Hi JulieB, Thanks for reaching out to us. The model number of this product is CPSCVC70LLEC-S. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot® Consumer Care

A: Hi there! Thank you for your inquiry. The removable stoneware is ovenproof and microwave safe. Do not use removable stoneware on gas or electric burner or under broiler. We hope this information helps. Thank you for your question, have a nice day!

A: Hi, there! Thanks for reaching out to us. We will be more than happy to answer your question. Unfortunately, we are unable to provide you the dimension of the stoneware pot. However, we can be able to provide you the dimension of the whole product is ‎38.1 x 22.86 x 38.1 cm (L X B X H). The part number of the stoneware for this model is 163875000090. We hope this information helps. Thank you very much and have a nice day!