O-Cedar EasyWring RinseClean Spin Mop & Bucket System

A: Hello! I realize that this question was posted 5 months ago but for anyone else reading through these wondering this.....because I definitely was too before I bought it. What they don't show in the pictures or videos or description is the most important part! Inside of the bucket, not the spinny side but the clean water side, is a red plastic tab. You can kind of see it in some of the pictures. When you pull that up, it allows clean water to flow into the bucket. And when you push it back down it obviously stops the flow of water. So.....allow some clean water into the clean water side, wring it out, mop your floor, then when you want to rinse the mop, allow a small amount of water into the clean water side, allow your mop to soak it up then wring it out. Now your clean water side is empty and your mop is clean. Pull the tab to let water back into the bucket and use this fresh water to mop. And repeat. Hope this helps someone!

A: Lain-I'm with you on your question and they really don't explain it with their answer. You are definitely putting the dirty mop head back in the clean water. I was about to buy this until I started thinking about this.

A: Thanks for reaching out Lain! 1)Open the Flow Valve to allow water to fill the clean water reservoir. 2) Saturate the mop head with water 3) Wring out the mop head to the desired level by spinning it in the wringer basket. 4) Mop away! If you feel that the mop head is still holding a lot of moisture, you can wring it dry before going back to the clean water tank. Our mop allows the user to control the level of water they are applying to their floors. If you are mopping a stubborn mess that is stuck onto tile, you can step on the pedal just a couple times to leave a healthy amount of water still in the mop. If you are moping hardwood or linoleum, and don't want to apply too much water, you can step on the pedal seven or eight times to have the mop head just damp. So, if your mop head is still very wet after moping, it would be a good idea to wring out the excess water prior to going back to the clean water tank. Happy cleaning!

A: Hi Sarah, the new two-tank system features two compartments that separate the clean and dirty water. The clean water tank fills the rinse chamber with just enough clean water to be soaked up by the mop. When you spin the mop in the wringer, the dirt and water are wrung out into the bucket below. The rinse chamber refills with clean water, ready for your next rinse.

A: There is just one tank for water. So the only time the water is "clean" is when you first fill it. After that the "clean" reservoir has dirty mop in it from rinsing The spin water goes back into the one tank.

A: Hi Max! The RinseClean plastic cord holder and the EasyWring plastic cord holder are different sized to accommodate the red triangle bases for each system. The refill is around 300mm.

A: Hi Lori, that's a great question! To remove the refill from the base, we invite you to try the following steps: 1. Place the mop handle downward, so the microfibers are fanned out onto floor. 2. Step on Microfiber (NOT base) and pull the handle upward away from your face until the refill is detached. OR you may manually remove the refill by pulling the inner plastic frame on the microfiber from the inside of the red base. We hope this helps!

A: Hi KF! Will you please send us a message at https://ocedar.com/contact-page so we can address your concerns and provide answers to your questions.

A: We recommend rinsing as much leftover cleaning solution out with water as possible, empty and leave the blue fill cap and red flow valve open to air dry. If you are just using water, be sure to empty the water and let air dry occasionally to ensure a fresh, clean water rotation.

A: Hi there! We do not have a written step-by-step guide online, identical to what is printed on the box. Please contact our Customer Care team, on our website for further information about your RinseClean Spin Mop System. We're happy to help!

A: We appreciate you letting us know about this issue. Will you please send us a message at https://ocedar.com/contact-page so we can address the concern and provide a resolution for you, thanks!

A: Hi! Great question! A full clean water tank holds a volume of 1.6 Gallons or 6 liters of water.

A: Thanks for reaching out to O-Cedar. May you please send us a message at https://ocedar.com/contact-page so we can address the concern and provide a resolution for you, thanks!