About this item
At a glance
Highlights
- No filters required
- 0.6 gallon capacity
- Runs up to 24 hours
- Essential oil diffuser (accepts essential oils in the tank)
- 7 Calming color changing night-light
- Whisper quiet operation
- Easy Grip Tank Handle
- Variable humidity control for customized output
- Accepts 1-2 soothing Vicks VapoPads
Specifications
Description
Shipping details
Return details
Q: I returned 1& purchased a 2nd . Both were defective made a constant bubbling/dripping noise. Emailed SocialSupport@helenoftroy.com. Why haven't you responded?
A: Thank you for your inquiry. Please note that when you start using the unit, you may hear bubbling and dripping. This is because there is only one entrance/exit from the tank. As water in the base is used, water from the tank will leave, and air will take its place. This can make a bubbling and dripping noise. While this is normally unobtrusive, it will lessen as the unit runs and the humidity in the area around the unit increase. There is nothing wrong or defective about this in either unit. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 5 months agoBrand expertA: We're so sorry to hear about your humidifiers and that Helen of Troy Customer Support hasn't responded to you yet. They're likely experiencing a very high volume of emails and reply to them in the order they're received. Feel free to call 1-800-477-0457 to speak with a representative.
submitted byTheVicksTeam - 5 months agoBrand expert
Q: Can I add esential oils directly to the water instead of the pads?
A: Thank you for your inquiry Katy. Yes, you can add Essential Oils to the water directly with this unit. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 6 months agoBrand expertA: That's a great question, Katy, and we're going to point you to our trusted partner who manufactures Vicks Humidifiers - Kaz, Inc, a Helen of Troy Company. Their customer support team can be reached by calling 1-800-477-0457. You can also connect with them on their Vicks Devices Facebook page or email them at socialsupport@helenoftroy.com.
submitted byTheVicksTeam - 7 months agoBrand expert
Q: Is this humidifer considered ultrasonic?
A: Thank you for your inquiry. Yes, this is an ultrasonic humidifier. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 9 months agoBrand expertA: Hi LB, we license our brand name to the Helen of Troy Company, which manufactures Vicks humidifiers, thermometers and vaporizers. So to best answer your question, please contact their customer support by visiting https://www.vickshumidifiers.com/contact-us. Or if you prefer, you can call 1-800-827-6712 during business hours to speak with a member of their support team.
submitted byTheVicksTeam - 9 months agoBrand expert
Q: can you use a Vicks vapor pad with this humidifier?
A: Thanks for asking. Vicks Humidifiers are made by our licensing partner, Helen of Troy, and you can reach their customer service team by emailing socialsupport@helenoftroy.com
submitted byTheVicksTeam - 26 days agoBrand expert
Q: Does the unit auto shutoff? If so when does it auto shut off?
A: Thank you for your inquiry. This unit does have an automatic shutoff. The automatic shutoff will activate once the water level in the base has dropped low enough after the tank has emptied. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 3 months agoBrand expert
Q: Tap or distilled water?
A: Thank you for your inquiry Holly. You can use either tap or distilled water with this unit. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 4 months agoBrand expert
Q: Is this top loading and easy to clean?
A: Thank you for your inquiry. This unit is not a top loading humidifier. It is fairly easy to clean, and the tank cap is wide enough to make cleaning easier. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 5 months agoBrand expert
Q: does this unit require a filter?
A: Thank you for your inquiry Sara. This unit does not require a filter. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 5 months agoBrand expert
Q: Is this safe to use around cats and dogs?
A: Thank you for your inquiry Amy. This unit can be used around cats and dogs. We would advise placing it in a spot where they cannot interact with it. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 5 months agoBrand expert
Q: can the night light be adjusted or turned off?
A: Thank you for your inquiry Jody. The Night light can be set to three settings: Color Changing, Stay on current color, Off. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 6 months agoBrand expert
