A: There may be an easier way but here's what I did... Unscrew and remove the 2 hanging brackets at the top, then fully remove the protective cardboard. Now move all 8 brads aside. I had to loosen the screws on them to do this because they were quite tight. Remove the thin little wooden rectangle, it should come out easily. Now carefully tilt the frame back and the glass will fall back toward you. It had a little glue so I had to pull just a little to get it all the way out.
A: Hi Julie, I have the same question. How do I get the glass out? To be clear, I moved the little brads on the back to the side and removed a thin little wooden rectangle. The glass should now be able to removed. Two of us here think the glass is glued in. We are considering if breaking the frame is necessary to remove the glass. Please advise.
A: Hi Julie - What a great frame to hold so may wonderful memories! The back panel is removable by bending, or sliding the brads back. Thanks for stopping by! - Julie
A: I’m not talking about you he back panel. Is there any way I can send a picture of the metal pieces that I’m talking about? They are screwed in over the cardboard that protects the frame during storage and shipping. I was able to remove the cardboard around it, but I wasn’t able to remove the metal pieces or the cardboard underneath.
A: Just unscrew them, then you can fully remove the cardboard. You can screw them back in after you remove the cardboard.
A: Hi efb - Great question on this Threshold™ photo frame. The back panel is removable by bending or sliding the brads back. Hope you find this helpful! - Jenny
A: The inner frame dimensions measure 19.5" x 9.43" so your photos will need to be trimmed in order to fit both.
A: Hi akg - We'd love to help you decorate your space. It will hold pictures that are 5" x 7" or 4" x 6", with overall dimension of 12.81" L x 22.81" W. Thanks! - Shelly
A: I just bought this frame in store. There is no matting. The pictures float in between two panes of glass. There is not room for five 5x7 photos. You can either fit one 5x7 photo vertical in the middle and four 4x6 photos horizontal surrounding it, or same format but all 4x6 photos. There is not enough room for the same format with all 5x7 photos. I tried it, didn't work.
A: Hi AK – Thanks for browsing our frame collection! To view the details of this weathered wood frame, please tap on details/ show all. The standard images sized held are 4 x 6 and a 5 x 7. I hope this helps. - Anita
A: Hi pn - This frame is great for holding memories of your loved ones. The standard image sizes held are 4 x 6 Inches, 5 x 7 Inches. Hope this helps, happy shopping! - Patricia
A: Hi Lilly - What a great looking frame! Yes, there is glass on both the front and back. There is no matting. We hope it work well in your space. - Terra
A: The metal retail hangers are apart of the retail packaging. You should remove those before displaying your float frame. The provided saw tooth hangers attached to the back of the profile should be used to hang this collage.
A: Hi Kristi - Making a collage is easier than ever with this Weather Wood Multiple Picture Frame from Threshold. The frame can be displayed on a wall vertically or horizontally. I hope this is just what you're looking for! - Vanessa
A: Hi Mahnrut – Display your fond memories in this beautiful weathered wood frame from Threshold. It’s designed to hold standard image sizes: 4 x 6 inches and 5 x 7 inches. The display shows a 5 x 7 in the middle and four 4 x 6 images surrounding it. Thanks for browsing! - Phonsavanh
A: see above - 4x6 photos can fit but it seems most people had issues with 5x7