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5 Star Service : How to Deliver Exceptional Customer Service (Paperback) (Michael Heppell)

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About this item

Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!

Number of Pages: 273
Genre: Business + Money Management
Sub-Genre: Customer Service, Marketing / General
Format: Paperback
Publisher: Pearson P T R
Author: Michael Heppell
Language: English
Street Date: October 29, 2015
TCIN: 50244268
UPC: 9781292100203
Item Number (DPCI): 248-04-6190
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