Received this shelf twice and twice it was defective. The frame has brackets where the shelves are screwed in and these were either bent or so misaligned that it was not feasible to assemble the bookshelf. Hugely inconvenient to try to return this twice and I’m disappointed with the quality of the product that Target is selling.
1 reply from SauderSupportTeam team - 2 months ago
We are sorry to hear of your experience. We would really like to speak with you and see if we can help. Please contact our award-winning service at 800-523-3987 Monday through Friday, 9:00 a.m. to 5:30 p.m. ET.
Great bookshelf. Looks great and wasn’t too hard to assemble alone. However, when it arrived, it did not come with the assembly hardware. Target doesn’t ship that stuff separately so I ended up having to order screws from the manufacturer (Sauder). Other than that slight hiccup, I’m very happy with the shelf.