product description page

Advancing Workplace Mediation Through Integration of Theory and Practice (Hardcover)

Advancing Workplace Mediation Through Integration of Theory and Practice (Hardcover) - image 1 of 1

about this item

This book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the mediator. It covers many important issues related to workplace mediation and discusses interventions by managers, such as conflict coaching and informal mediation. It proposes a new model to assess the effectiveness of mediation, and discusses the impact of legal systems, HRM policies, as well as power structures, and cultural differences. The book takes into account perspectives from multiple disciplines, such as management, business, psychology, law and sociology. It also discusses mediation aspects from a variety of cultural and regional contexts. The book advances knowledge about the application, process and effects of workplace mediation and includes practical tips for scholars, practitioners, mediators and managers to enhance their mediation practice or to foster constructive conflict management in organizations.

Genre: Psychology, Business + Money Management, Social Science
Series Title: Industrial Relations & Conflict Management
Format: Hardcover
Publisher: Springer Verlag
Language: English
Street Date: December 4, 2016
TCIN: 51742328
UPC: 9783319428413
Item Number (DPCI): 248-30-8431

guest reviews

Prices, promotions, styles and availability may vary by store & online. See our price match guarantee. See how a store is chosen for you.