Air Wick Essential Mist Bluetooth Connected Device

Hi, thanks for reaching out! This device works with the FREE Air Wick app via Apple Store or Google Play. Open the app and begin set up by creating an account and follow the on-screen instructions for set up. After this, it is time to pair your Essential Mist diffuser to your phone. We hope this information helps! Sincerely, Your Air Wick Team

Hello, we're disappointed to learn about your experience. You can connect up to 10 diffusers to your phone and 10 Schedules can be added per diffuser. If you are facing any issues with adding more devices, we request you to please call 800-228-4722 between 9:00-5:00 EST (Monday - Friday) or send an email to us at consumercare_usa@rb.com, including the following case number, RB0001200541, and we would be more than happy to help. Sincerely, Your Air Wick Team

Hello, David. We’re sorry to hear about your experience. Here are some helpful tips to get you set up. First, open the app and begin setup by creating an account (keep your device turned off while doing this). Open the app and begin setting up by creating an account and following the on-screen instructions. After this, it is time to pair your Essential Mist diffuser with your phone. You can switch your diffuser to ON, then press “Connect to Essential Mist”. Tip: keep your phone within 30 feet of your diffuser to pair the Bluetooth. Once paired, you’re now ready to set up your Essential Mist and start personalizing, setting schedules, scent intensity, and more! As the manufacturer, we'd like an opportunity to further assist. Please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following reference number RB0001097294, and we would be more than happy to help. Thank you! Sincerely, Your Air Wick Team!

Hi, Mary. We’re disappointed to learn about your experience. As the manufacturer of Air Wick, we would like to gather more information from you regarding the issue you are facing and assist further. Please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number RB0001098097, and we would be more than happy to help. Sincerely, Your Air Wick Team

Hi, Grammie. Thank you for sharing your feedback for Air Wick Essential Mist Bluetooth Device. The Bluetooth Essential Mist provides enhanced control over your fragrance experience, with the ability to customize schedules and intensity via an app on your smartphone. The intensity of the fragrance can be adjusted using the intensity control when configuring a schedule. There are 5 levels of intensity designed to enhance your experience. Level 1 sprays 4 seconds every 17 minutes, Level 2 sprays 4 seconds every 12 minutes, Level 3 sprays 5 seconds every 12 minutes, Level 4 sprays 5 seconds every 10 minutes, and level 5 sprays 6 seconds every 10 minutes. We hope this helps, and we welcome you to contact us for further assistance. Please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number RB0000927795, and we would be more than happy to assist. Sincerely, Your Air Wick Team!

Hello. We’re sorry to hear about your experience. The Bluetooth Essential Mist device does not mist continuously. There are 5 levels of intensity designed to enhance your experience. Level 1 sprays 4 seconds every 17 minutes, Level 2 sprays 4 seconds every 12 minutes, Level 3 sprays 5 seconds every 12 minutes, Level 4 sprays 5 seconds every 10 minutes, and level 5 sprays 6 seconds every 10 minutes. Based on your review, you may want to increase the interval setting, so you can enjoy the best experience from the device. We hope you will also take the time to explore some of the other fragrances that we offer at Target. For any further assistance, please call 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following reference number RB0000904632, and we would be more than happy to help. Sincerely, Your Air Wick Team!

Hi. Thank you for your feedback on our Air Wick Essential Mist Bluetooth Diffuser. We’re sorry to hear this item did not meet your expectations. The Bluetooth Essential Mist provides enhanced control over your fragrance experience, with the ability to customize schedules and intensity via an app on your smartphone. As the manufacturer of Air Wick, we'd like an opportunity to further assist you. Please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number RB0000686588, and we would be more than happy to help. Thank you! Sincerely, Your Air Wick Team

Hello, thank you for giving our Air Wick Essential Mist Bluetooth Diffuser a try! It will be helpful to know that the battery life may vary depending on the intensity of the setting selected. As the manufacturer, we would like the opportunity to learn more about your experience. Please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number RB0000686227, and we would be more than happy to help. Thank you! Sincerely, Your Air Wick Team!

Hello, Ashley. We are sorry to hear you could not enhance your home with our Air Wick Essential Mist Bluetooth Diffuser. As the manufacturer, we'd like to learn more about your experience and better assist you. Please give us a call at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following reference number RB0000678426, and we'd be more than happy to help. Sincerely, Your Air Wick Team!

Hi, we're disappointed to learn about your experience with our Air Wick Essential Mist Bluetooth Diffuser. Here are some useful tips to help you stay connected to the Bluetooth. It is recommended you have the latest version of Android or IOS on your phone. After downloading the Air Wick app, follow the instructions in the app to set up your account and diffuser. Upon creating your account, the application will prompt you to connect to your diffuser. Ensure your phone’s Bluetooth is switched on. Then, click on “Connect to Air Wick Essential Mist.” When the next screen appears, turn on your Bluetooth Essential Mist diffuser and wait for it to connect. The diffuser’s blue light should be blinking to show it is in pairing mode. Once connected the diffuser will flash slowly to show it is connected to your phone. This will lead you to a new screen to confirm you have connected your diffuser. The connection will work within the range of Bluetooth. As the manufacturer of Air Wick, we would like an opportunity to assist you further. Please call us on 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number RB0000651909, and we would be more than happy to help. Sincerely, Your Air Wick Team

Hello, thank you for giving our Air Wick Essential Bluetooth Mist Diffuser a try! We are sorry to hear you are having trouble with the device. As the manufacturer of Air Wick, we would like an opportunity to speak with you. Please call us on 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number RB0000624862, and we would be more than happy to help. Sincerely, Your Air Wick Team!