Blink Wi-Fi Video Doorbell

Hi Blink Doorbell, If you are constantly changing your batteries, you can edit the devices motion zones to pick up less in your space. If you need further assistance with the device you can reach Blink customer support at 1-833-392-5465! Hope that helps!

Hello, bchbuny1980. I am sorry to hear about the experience you are having with the Blink Video Doorbell. I have some recommendations to try and get your two-way audio working. I recommend you check your mobile device to ensure the Blink app has permission to use the microphone. If you don't see the Blink app listed on your mobile device's Microphone permission list: - Go to your camera's Live View in the Blink app and tap the grayed-out Mic Disabled button at the bottom of the screen. - A "Microphone Access" message displays. - Tap Go to Settings and turn on the Microphone setting for your Blink app. This allows your Blink camera to access your mobile device's microphone so you can talk and hear through the Blink app. If you are still having issues with your Blink Doorbell, I recommend calling Blink customer service for assistance. You can reach them at 1-833-392-5465. I hope this information is helpful. Thank you!

Hi bchbunny1980, We are sorry you are not happy with your Blink Video doorbell. If you wish to troubleshoot your device further we would be happy to help. The Video Doorbell is wired or battery operated- which you would choose during installation. If it is not working correctly, it may be your locations Wi-Fi, or an issue with the devices settings via the app. Blink customer support can be reached at 1-833-392-5465. Hope that helps!

Hello, Thechildfan. Thank you for taking the time to leave a review and I am sorry that you are experiencing issues with your Blink Video Doorbell. The Sync Module 2 gives you the ability to go into live view whenever you want instead of only when the doorbell is pressed. The Sync Module 2 can also extend the battery life of the Blink Video Doorbell to 2 years of usage (Battery life of up to two years, based on default settings. Features may vary with configuration and settings. Battery life will vary based on device settings, use, and environmental factors). I do hope this information is helpful. If you have any questions about the device, I recommend calling Blink customer service for assistance. You can reach them at 1-833-392-5465. I hope this information is helpful. Thank you!

Hi User8636292, We are sorry you are disappointed with your Blink Doorbell. Below are some things that can affect battery usage: -Slow internet connection speeds use batteries faster. -Extreme heat and cold can affect battery performance. -Weak signal strengths between Blink devices, and with the Wi-Fi network, uses batteries faster. Hope that helps!

Hi Love2Shop, We are sorry you are disappointed with your Blink Doorbell. Below are some things that can affect battery usage: -Slow internet connection speeds use batteries faster. -Extreme heat and cold can affect battery performance. -Weak signal strengths between Blink devices, and with the Wi-Fi network, uses batteries faster. Also, adjusting motion zones via the Blink app can also help with motion alerts they are. If you do not set up the motion zones in the app you will not be notified for certain areas you may wish to see. Hope that helps!

Hello Bad! Thank you for taking the time to provide feedback on your setup experience with your new Blink Doorbell. We do try to make all set up of our products very intuitive and step by step instructions are provided in the app to walk you through. If you have any issues during the process, you can reach out to Blink Customer Support at 781.332.5465 for further troubleshooting. I hope this helps you get the assistance you need and that you have an amazing day!

Hello louisianasue! I am sorry to hear about the trouble you are having keeping your doorbell connected. You may have an issue with the signal strength from your home Wi-Fi which is usually the cause of a device dropping connection often. You can check this by going in to the Blink app on your smartphone and tapping the 3 dots on your device to bring up the device settings. From there, you would tap General Settings. Here you can see the signal strength as well as the Sync Module connection strength if using a Sync Module with it. If the signal is not close enough, you may need a Sync Module, or to move your router closer to the doorbell to get a better connection. I would recommend contacting Blink Customer Support at 833.392.5465 for further troubleshooting options available. I hope this helps improve your experience some and that you have a tremendous day!

Hi Knoceda28! Thank you for the feedback! If you find your battery life draining at a higher rate than usual it can be due to high usage. Try one or more of the following to decrease your camera's high usage: Please ensure you are using the suggested battery type which is size AA 1.5 volt Lithium non-rechargeable batteries. Other batteries will not last as long. If your doorbell is also wired please ensure the connections are properly secured. Reposition your camera if you're receiving false motion notifications, and Shorten the length of your motion clip. Lower your camera's sensitivity setting and set up Activity Zones to prevent excessive motion clips or false alerts. You can also ensure that your camera has at least 3 bars of signal strength for the camera to Wi-Fi. I hope this information is useful and if you need further assistance you can reach out to Blink customer support at 1-833-392-5465. Again, thank you for the feedback, and have a great day!

Hello, Jc nyc. Thank you for the feedback! If you find your battery life draining at a higher rate than usual it can be due to high usage. Try one or more of the following to decrease your camera's high usage: Reposition your camera if you're receiving false motion notifications, and Shorten the length of your motion clip. Lower your camera's sensitivity setting and set up Activity Zones to prevent excessive motion clips or false alerts. You can also ensure that your camera has at least 3 bars of signal strength for the camera to Wi-Fi. I hope this information is useful and if you need further assistance you can reach out to Blink customer support at 1-833-392-5465. Again, thank you for the feedback, and have a great day!

Hello, musicloverjessica. I'm sorry to hear about the connection issue you're experiencing with your Blink Doorbell. There are some troubleshooting measures you can take to try and fix the problem. I recommend rebooting your Wi-Fi router. Unplug your Wi-Fi router for 30 seconds and plug it back in. Restarting your router can help when your Wi-Fi is slow or stops intermittently. Also, Check the connection between your Wi-Fi router and your doorbell. You can do this by tapping the more icon at the bottom right of the doorbell's thumbnail image and selecting Device Settings, tapping General Settings then locate Network and confirm the Connection to Wi-Fi is sufficient. If these steps do not help and you are still experiencing issues, contact Blink customer support at (781) 332-5465. I hope this helps, have a great day!