A:Â Hi Many guan. There is a hot switch (red) located on the back of your cooler that might be turned off. If this fix has already been tried, please contact our Customer Support Team at 1-800-256-0695 or email support@avalonh2o.com. You can also visit www.avalonh2o.com for FAQs, how-to-videos, and user manuals. We are here to help.
A:Â Hi Jess. You are correct, Target TCIN: 79332953 is the A3BLK, a black stainless steel model. If you have any other questions, please don't hesitate to contact our Customer Support Team at 1-800-256-0695 or email support@avalonh2o.com. We are happy to answer your questions!