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Basics of Benchmarking (Paperback) (Robert Damelio)

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About this item

This second edition of a bestseller supplies provides selected tools to help strengthen critical skills and accomplish key steps throughout the benchmarking process. The first part of provides a guide to the language of benchmarking and answers commonly asked questions. The second part walks readers through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.

This second edition of a bestseller supplies provides selected tools to help strengthen critical skills and accomplish key steps throughout the benchmarking process. The first part of provides a guide to the language of benchmarking and answers commonly asked questions. The second part walks readers through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.

Number of Pages: 150
Genre: Business + Money Management
Sub-Genre: Quality Control
Format: Paperback
Publisher: Taylor & Francis
Author: Robert Damelio
Language: English
Street Date: October 1, 2017
TCIN: 16106996
UPC: 9781466569300
Item Number (DPCI): 247-21-2642
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