$269.99 when purchased online
Target Online store #3991
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Summary of reviews
The Bissell Crosswave Pet Pro is valued for its ability to clean multiple surfaces, including hardwood, tile, and area rugs. Despite its effectiveness in removing dirt, hair, and pet messes, some guests find it leaves streaks on floors and requires frequent cleaning, which can be time-consuming. The product's durability is also questioned by some users. The vacuum and mop combination, however, is generally appreciated for its convenience and time-saving benefits.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.2 out of 5 stars with 4524 reviews
51% would recommend
278 recommendations
Don't waste your money
1 out of 5 stars
Al C - 19 days ago
originally posted on http://www.bissell.com
I have all tile and pets, bought to eliminate separate vacuuming and mopping. Didn't even last 6 months! Water doesn't emit from machine, so Not mopping.
Too heavy also
1 reply from Bissell Homecare, Inc. team -
Hi Al. We're sorry to hear this and would be happy to help with any issues you're experiencing. Please reach out to BISSELL Consumer Care at 1-800-237-7691 or visit support.bissell.com for chat, email or text assistance.
Bulky & Heavy
2 out of 5 stars
KellyL - 19 days ago
originally posted on http://www.bissell.com
Not what I thought it would be. It's heavy and bulky. Doesn't work well when used as a vacuum versus wet vac. I wouldn't recommend.
Foot window broke first time I removed it
1 out of 5 stars
Greg - 28 days ago
originally posted on http://www.bissell.com
I wanted to give the crosswave a good review, it did a good job cleaning the tile but the foot window broke the first time I removed it. The plastic retainers at each side are not rugged and one snapped as soon as I removed the cover to clean the it.
1 reply from Bissell Homecare, Inc. team -
Oh no, Greg! This shouldn't happen, but you do have a warranty with BISSELL and we are happy to help! Please reach out to us through support.bissell.com.
Not Great
3 out of 5 stars
Cali - 1 month ago
originally posted on http://www.bissell.com
I read other reviews that were mixed and I was giving the product the benefit of the doubt. It works good for a little while but then you notice that it's not really mopping your floor, it's leaving streaks. And despite it being for pets, you have to unclog pet hair constantly. It's not a great product and I wish I had been able to return it while it was still under warrenty.
1 reply from Bissell Homecare, Inc. team -
Hi Cali. If you're trying to clean heavy dirt, hair or debris from your floors, try using the area rug setting as it releases more water and formula on the brush when you squeeze the trigger. If your CrossWave isn't working properly, please give us a call at 1-800-237-7691 so we can help!
Waste of time
1 out of 5 stars
Thumbs down graphic, would not recommend
Kisha - 1 month ago, Verified purchaser
This stop working after a month. Also the suction is not the best.
I love it
5 out of 5 stars
Jas - 2 months ago
originally posted on http://www.bissell.com
I received my Bissel a couple of days ago and today was the first day I was able to use it. I love it. I have three dogs and a cat so you can imagine the floors. We sweep and mop a couple of times a week. We have LVP flooring. Today I swept and then used the Bissell. Thought I would see how it would do. Omg, I was amazed. The floor looks great. I couldn't believe how much hair and dirt was still around after sweeping. The ease of use, ease of cleaning, quick drying and clean up machine took less time than expected. I won't ever go back to traditional mopping. I highly recommend this cleaner.
Would not recommend
1 out of 5 stars
Thumbs down graphic, would not recommend
Kasey - 2 months ago, Verified purchaser
I have liked all of my bissell products up until this one. I dislike the product for the following reasons: 1. It is very innnefficient wets the floors unevenly. it seems like only half of the mop head actually works. 2. it is heavy and hard to push at times 3. it takes longer to clean the machine itself than it takes to clean my floors.
Perfect for wood floors that leaves no no residue
5 out of 5 stars
Catherine - 2 months ago
This reviewer received a free sample of this item
[This review was collected as part of a promotion.] Easy to use, and love the feel of my clean wood floor.
Great product
5 out of 5 stars
Patty - 2 months ago
This reviewer received a free sample of this item
[This review was collected as part of a promotion.] I live my new crosswave floor cleaner! I appreciate how easy it is to clean afterwards and the tray it sits in.
Just bought my 2nd one. First one does after 4 years of use.
5 out of 5 stars
Michael - 2 months ago
This reviewer received a free sample of this item
[This review was collected as part of a promotion.] I have vinyl plank linoleum throughout my home. A small yorkiepoo with bladder issues. Not only does my bissel take care of the entire house in short order it is a blessing to clean up after my dog. It's the 2nd one I purchased.
it was easy to assemble and it's easy to use.
5 out of 5 stars
Mary - 2 months ago
This reviewer received a free sample of this item
[This review was collected as part of a promotion.] I like this product bc it has a smaller tank system (cleaner & dirty water). Great for spot cleaning.
I love this product
5 out of 5 stars
Marbeska - 2 months ago
This reviewer received a free sample of this item
[This review was collected as part of a promotion.] Love it , this one is my second purchased . The first one didn't last over 3 years but I used it 1-2 times a week for the last 3 years so it was worth it
Works pretty good
4 out of 5 stars
S.car - 3 months ago
originally posted on http://www.bissell.com
I have this model and I do like it really well that being said it's lacking the self cleaning feature which sucks but it would be fantastic if this model was cordless. I have ran the stupid cord through the dogs pee accidents and other messes and I just hate the cord.
Not reliable, short lifespan
1 out of 5 stars
Deb - 3 months ago
originally posted on http://www.bissell.com
Loved it at first, have used less than 20 times and it's stopped picking up water. Dirty water just leaks out and all it does is spread the dirty water around. Floors are not clean. Resuming search for a good floor cleaner . This is not it.
1 reply from Bissell Homecare, Inc. team -
Oh no, Deb! We appreciate the feedback and would be happy to help with any issues you're experiencing. Please reach out to BISSELL Consumer Care at 1-800-237-7691 or visit support.bissell.com for chat, email or text assistance.
Wouldn't buy again
1 out of 5 stars
labsncoons - 3 months ago
originally posted on http://www.bissell.com
I was so excited to get this product home, I have 3 labs and 2 maine coon cats that are constantly shedding and live on a ranch so dirt is always tracked in. Worked great first time then started to spew muddy water on to floor defeating the purpose. I cleaned it, made sure everything was as it should and still did it. Wouldnt spin on smal low pile area rugs either.
1 reply from Bissell Homecare, Inc. team -
We're sorry to hear you're having trouble, but your BISSELL has a warranty and we're here for you at support.bissell.com or 1-800-237-7691.
Convenient Mopping
4 out of 5 stars
Ariana - 3 months ago
This reviewer received a free sample of this item
[This review was collected as part of a promotion.] This makes cleaning my floors so much easier, especially since I have 5 dogs. I still sweep with a broom but this helps pick up any dirt left behind and it mops. The only thing is that it's pretty loud so I'd rather clean when everyone's out the apartment.#sweepstakes
Does not vacuum nor clean tiles well
1 out of 5 stars
Thumbs down graphic, would not recommend
Liz V - 3 months ago, Verified purchaser
Does not vacuum nor clean the floor efficiently.
Would not buy
2 out of 5 stars
Libragirl - 3 months ago
This reviewer received a free sample of this item
[This review was collected as part of a promotion.] Being I have two Goldens I thought this would keep my floors cleaner. Mine worked for a short time and all it did was spit out dirty water. Every time I pushed it forward, dirty water would come out. For the price I paid, I will never spend that much for less than a year's use. I always cleaned it out or it would smell if you did not. Cleaned filter with a hose. My husband could not figure out why it would not suck up but only spit out. So dissapointed on this vacuum.
Don't buy it!!!
1 out of 5 stars
Thumbs down graphic, would not recommend
Rachel Ludwig - 4 months ago
No one should purchase this item, as it does not do anything at all to help clean your floors. I returned one to target and they told me that I couldn’t get any kind of refund because it was over $100. Do not buy this machine.
Do Not Reccomend
1 out of 5 stars
Thumbs down graphic, would not recommend
SadMom - 4 months ago, Verified purchaser
Not even 4 months old and the engine exploded. So disappointed in this product. I took such great care of it and it was not over used. ALSO, You must clean the entire vacuum before each use otherwise it smells horrible.