ArcherFarmsFan - 11 months ago, Verified purchaser
I have never had a problem buying electronics from Target before. But, this time, the box for the phone was literally glued together. When I opened the plastic container, the silver tabs of the actual box were cut, and the box had wear and tear. Target shipped me a used phone. Today, when I reached out to Target Cust. Svc., they first told me "unlocked" means "used" phone to Target. This is not true. And, it wasn't a good excuse. I have worked retail, and know that phones are kept in a locked bin until a customer gets to checkout. So, customers are to always be sold an unused, un-tampered with phone. There is no way to know what someone else did with the phone that Target shipped to me. I didn't buy a "used" phone, and the description says it should be new. So, until the Target distribution center adheres to product integrity and safety, I will not take a chance on buying electronics from Target.