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Bullying in the Workplace : An Organizational Toolkit (Hardcover) (Elaine Douglas)
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Bullying at work is widespread and its effect can result in low morale, high staff turnover, increased sickness absence, low productivity and ultimately expensive legal costs. This practical and pragmatic toolkit is a comprehensive guide to identifying, understanding and eradicating the problem. It will help you to set up and manage an efficient anti-bullying policy and ensure commitment throughout the organization. Alongside this are strategies and techniques for managers and professionals to help their staff address how to work with victims and bullies. The tools available range from sophisticated questionnaires to helpful methods, which individuals can adapt to deal with a bully themselves. The emphasis is always on providing sensible, problem-solving advice. Whether you are a human resource or a line manager, Bullying in the Workplace will show you how to create a climate in which people are not threatened or frightened and are therefore able to work happily and productively as a team.