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Business Excellence : Exceeding Your Customers' Expectations Each Time, All the Time (Hardcover) (Suresh

Business Excellence : Exceeding Your Customers' Expectations Each Time, All the Time (Hardcover) (Suresh - image 1 of 1

about this item

An organization seeking to sustain and continually improve its competitive performance over many years must have a strategy – a Business Excellence Strategy.This book guides and illustrates the strategic journey to excellence, from major initiatives through everyday improvement programs, and helps the reader achieve of important strategic objectives and goals. This business excellence program will unite employees, internal and external customers, and suppliers through a common set of goals. It will help your organization improve at a pace that will outperform the competition and will elevate your company's repututation and marketshare.

Number of Pages: 215
Genre: Business + Money Management
Sub-Genre: Customer Service
Format: Hardcover
Publisher: Taylor & Francis
Author: Suresh Patel
Language: English
Street Date: July 18, 2016
TCIN: 51158135
UPC: 9781498751247
Item Number (DPCI): 248-16-8179

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