About this item
Call Center teaches managers how to train, motivate, and encourage employees to reach their full potential through Oglesby's personal experience and inspiring professional philosophies. Each chapter features statistics, personality profiles, and thought-provoking questions designed to engage readers in the anatomy of a healthy workplace. A workplace's success depends on the cooperation between management and employees. At the end of the day, customer service is not just about serving the customer; it means serving your team as well.
Number of Pages: 120
Genre: Business + Money Management
Publisher: Brown Books Pub Group
Author: Gwen Oglesby
Street Date: October 18, 2016
Item Number (DPCI): 248-30-0420
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