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Coaching Your Client : A Lawyer's Guide for Improving Client Communication and Client Outcomes

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Rather than trying to impose a preferred solution on their client, lawyers should better listen to their clients; educate their clients on their options; and engage the client in solutions. The benefits of this approach include:Happier clients and a more productive attorney-client relationshipA competitive edge in customer serviceBetter client retention and attraction of new clientsA competitive advantage in conflict resolutionA more meaningful and fulfilling practiceA reduction in stress and burnoutKohan devotes specific chapters to the principles of coaching; the history of coaching and the law; and how to design an "attorney-client alliance." She emphasizes that lawyers must work toward their own fulfillment in order to help clients achieve their fulfillment, or as Kohan puts it, "Happy lawyer, happy client." The book serves as the quintessential relationship skills resource for attorneys. Using an "Attorney-Client Alliance" model, Kohan shows lawyers how to empower their clients and engage them in solutions. This user-friendly book provides practical coaching skills, which can be incorporated into a legal practice immediately, without being tedious.
Number of Pages: 121.0
Genre: Freedom + Security / Law Enforcement
Sub-Genre: Law Office Management
Format: Paperback
Publisher: Natl Book Network
Author: Arezou Kohan
Language: English
Street Date: February 7, 2016
TCIN: 50341298
UPC: 9781634251228
Item Number (DPCI): 248-06-1992

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