Cottonelle "Use to" be the best Used for many years. "Was" a Great product. WHY would you take such a great product w/ 4.5 inch width that fit the roller perfectly, so an inferior product. You lost so many loyal customers. Why...on earth would you change a superior product to a "was" or "used to be"....
Cottonelle®Ultra ComfortCare® Toilet Paper is our softest and most absorbent toilet paper, and is designed with premium ingredients to deliver our most luxurious clean. Ultra ComfortCare®features our CleaningRipples™ Texture for a truly Superior Clean†.
We all are asking & searching for the wide sheets so why do you begin offering again? Although I do prefer Cottonelle, I recently switched to Charmin bc they offer wide sheets. Poor business decision not to give customers what they want! Response from Cottonelle: Cottonelle Brand Team · 2 months ago - We offer the extra large width only from time-to-time, so it's not always available.
I have used this as my TP of choice for a couple of years now - but the last 2 big packs of MEGA held rolls that had no perforations? So, I just have to tear it (untidy) wherever. Is this the new normal? If so, will have to look at something that DOES have perforations to tear sheets off. Otherwise, find this a very good product.
1 reply from Cottonelle Brand team - 2 months ago
There should absolutely continue to be perforations in our Cottonelle tp, MacM, so we appreciate you sharing this with us. We’d love to hear more about your recent purchases and help. When you have a moment, please connect with our team at 1-877-642-6886 (weekdays, 8 am - 5 pm CT). We hope to hear from you soon – thank you.