product description page

Customer Mania! : It's Never Too Late to Build a Customer-Focused Company (Reprint) (Paperback) (Ken

Customer Mania! : It's Never Too Late to Build a Customer-Focused Company (Reprint) (Paperback) (Ken - image 1 of 1

about this item

The best-selling author of The One Minute Manager draws on the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business, demonstrating how this principle must inform every level of a company from the CEO to employees dealing with customers. 100,000 first printing.
Edition: Reprint
Number of Pages: 195.0
Genre: Business + Money Management
Sub-Genre: Customer Service
Format: Paperback
Publisher: Simon & Schuster
Author: Ken Blanchard
Language: English
Street Date: March 22, 2016
TCIN: 51135961
UPC: 9780743270298
Item Number (DPCI): 248-15-9368

guest reviews

Prices, promotions, styles and availability may vary by store & online. See our price match guarantee. See how a store is chosen for you.