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Customer Mania! : It's Never Too Late to Build a Customer-Focused Company (Reprint) (Paperback) (Ken
About this item
The best-selling author of
The One Minute Manager draws on the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business, demonstrating how this principle must inform every level of a company from the CEO to employees dealing with customers. 100,000 first printing.
Number of Pages: 195
Genre: Business + Money Management
Sub-Genre: Customer Service
Publisher: Simon & Schuster
Author: Ken Blanchard
Street Date: March 22, 2016
Item Number (DPCI): 248-15-9368
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