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Definitive Personal Assistant & Secretarial Handbook (Paperback) (Sue France)

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"Written by a former Times Creme PA of the Year, this new edition of The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management assistants, PAs, secretaries and executive assistants. Administrative personnel in today's workplace hold an immense influence, not only on their bosses' performance, but also on the running of the whole organisation. This best-selling book is the only resource needed to excel in one's role as an assistant, outshine bosses' expectations and go up the ladder. Placing special emphasis on career development and learning, it provides help and advice on the skills necessary to progress in your career. Along with a chapter to share with your boss for a more fruitful working relationship, it includes help with time management, networking, relationship management, communication and confidence. Now with a new chapter on how to use neuroscience tools to coach yourself through your weaknesses and primed behavioural traits, it also contains even morepractical help with minute taking, telephone and mobile communication etiquette and presentation skills. With free downloadable online resources to aid the day-to-day running of your office, this comprehensive and accessible guide will help you keep yourfinger on the pulse and maintain your professional image"--
The ultimate guide for all management, personal, and executive assistants and secretaries,The Definitive Personal Assistant and Secretarial Handbook places specific emphasis on career development, providing guidance and advice on career advancement. Author Sue France offers help with time management, networking, relationship management, communication, and confidence. This updated third edition contains new chapters on neuroscience and how it affects job performance and how to use social media, as well as a detailed chapter on effective minute taking, telephone (especially cell phone) etiquette, and presentation skills.
Number of Pages: 265
Genre: Business + Money Management
Sub-Genre: Secretarial Aids + Training, Careers / General, Office Management
Format: Paperback
Publisher: Kogan Page Ltd
Author: Sue France
Language: English
Street Date: August 28, 2015
TCIN: 21532225
UPC: 9780749474768
Item Number (DPCI): 247-49-4452
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