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Delivering Happiness : A Path to Profits, Passion, and Purpose (Hardcover) (Tony Hsieh)

Delivering Happiness : A Path to Profits, Passion, and Purpose (Hardcover) (Tony Hsieh) - image 1 of 1

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  • Pay brand-new employees $2,000 to quit
  • Make customer service the responsibility of the entire company-not just a department
  • Focus on company culture as the #1 priority
  • Apply research from the science of happiness to running a business
  • Help employees grow-both personally and professionally
  • Seek to change the world
  • Oh, and make money too . . .
Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.To learn more about the book, go to www.deliveringhappinessbook.com.
The CEO of the successful online shoe retailer Zappos explains how he used the science of happiness to deliver contentment to his employees, customers, investors and vendors; how this led to stellar sales; and how his principles can be applied to other companies and entrepreneurs.
Number of Pages: 253
Genre: Business + Money Management
Sub-Genre: Management, Customer Service
Format: Hardcover
Publisher: Grand Central Pub
Author: Tony Hsieh
Language: English
Street Date: June 7, 2010
TCIN: 12779123
UPC: 9780446563048
Item Number (DPCI): 247-04-8955
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$22.09
MSRPReg: $26.00 Save $3.91 (15% off)
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overall: 4 out of 5 stars, see all reviews

Most recent reviews

Great read!

(would recommend)
4 out of 5 stars
kjones 2 years ago
Hello, my name is Kerri Jones and I am writing a review on Tony Hsieh, 2013. Delivering Happiness: A Path to Profits, Passion, and Purpose, Business Plus, New York, NY. I am a University of Baltimore student enrolled in the survey Entrepreneurship course and this was my recommended reading for the c...see moreof the reviewer's review
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