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Designing Bots : Creating Conversational Experiences (Paperback) (Amir Shevat)

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From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it’s for a new consumer service or an enterprise efficiency product.

Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn’t in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You’ll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text.

  • Explore different bot use-cases and design best practices
  • Understand bot anatomy—such as brand and personality, conversations, advanced UI controls—and their associated design patterns
  • Learn steps for building a Facebook Messenger consumer bot and a Slack business bot
  • Explore the lessons learned and shared experiences of designers and entrepreneurs who have built bots
  • Design and prototype your first bot, and experiment with user feedback
Number of Pages: 328.0
Genre: Computers + Internet
Format: Paperback
Publisher: Oreilly & Associates Inc
Author: Amir Shevat
Language: English
Street Date: May 27, 2017
TCIN: 51993002
UPC: 9781491974827
Item Number (DPCI): 248-38-8266
$25.49
MSRPReg: $29.99 Save $4.50 (15% off)

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