Dyson PencilWash Cordless Wet Hard Floor Cleaner Brown
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$349.99
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The Dyson Pencilwash is a lightweight and innovative floor cleaner that excels in everyday cleaning tasks, making it ideal for quick mopping jobs in high-traffic areas. Guests appreciate its ease of use, self-propelling feature, and effective cleaning capabilities on various surfaces. However, some concerns arise regarding the design of the dirty water tank and the need for frequent refills. Overall, it offers a modern solution for maintaining clean floors with minimal effort.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 84 reviews
0% would recommend
1 recommendations
5 out of 5 stars
7 June, 2026
originally posted on Dyson
Love!! Picks up dirt and cleans floors!
Perfect for my house! Picks up dirt and cleans floors. Self propelled. Very light weight. Easy to use.
1 reply from Dyson Customer Service team - 4 days ago
Thank you so much for sharing your experience! We’re thrilled to hear that your Dyson is keeping your floors spotless and making cleaning easier for you. Your feedback about the lightweight design and self-propelled feature tells us we're delivering on what matters: effortless, powerful cleaning for real homes. We appreciate your kind words and look forward to helping you enjoy a cleaner, brighter space every day.
2 out of 5 stars
4 June, 2026
originally posted on Dyson
Save your money
This is a toy, not a mop. Shame on Dyson for putting this product on the market. My floors are not getting cleaned; they are getting a soft massage 😩. I am a Dyson fan and have almost every single product, and my confidence in the brand has declined with every single purchased product. Don't be like me; save your money.
5 out of 5 stars
3 June, 2026
originally posted on Dyson
Effortless floor mopping
I have had my Pencil Washer for several weeks now and love the job it does on my floors. There is a slight learning curve to apply just the right amount of wetness. I used to use a Swifter but that was tiring work and it left a lot of streaks. The Pencil Washer acts like it’s self propelled making it effortless and it leaves no streaks. I’m very pleased with the product.
1 reply from Dyson Customer Service team - 5 days ago
Thank you so much for your wonderful feedback! We're thrilled to hear that your Pencil Washer has made floor cleaning effortless and streak-free, especially after your experience with other products. It’s great to know you’re pleased with the results and enjoying the self-propelled action. Your satisfaction inspires us, and we appreciate you taking the time to share your experience. It truly means a lot to us here at Dyson.
5 out of 5 stars
2 June, 2026
originally posted on Dyson
Impressive cleaning
I bought this a few weeks ago and have been really impressed by its effectiveness at picking up dirt and detritus from what I thought were clean floors! The cleaning is relatively simple a bit fiddly in places but doable quite quickly. Getting the unit out of the drip tray currently involves bending down which I can just about manage but would be better if you could use your foot alone to hold it steady- I’m sure that will become easier over time. Overall very happy with the product.
5 out of 5 stars
1 June, 2026
originally posted on Dyson
Great cleaning gadget
Great cleaner for my wood floors. Highly recommend if in need of a wet cleaner.
1 reply from Dyson Customer Service team - 10 days ago
Thank you so much for the high recommendation! We are thrilled to hear that the wet cleaner is performing excellently on your wood floors. Your positive feedback means a lot to us, and we assure you that we remain committed to providing high-quality floor care solutions. We truly appreciate your support.
4 out of 5 stars
31 May, 2026
originally posted on Dyson
Better than previous cleaner
I bought this to replace a floor washer from a different company. I never got on with it, so I had great expectations of the Dyson Pencilwash. The only downside I have found is if you are cleaning a large area, remember to empty the wastewater tank, otherwise it spills it onto your clean floor! On the whole, very good.
1 reply from Dyson Customer Service team - 11 days ago
Thank you for your review and for choosing the Dyson Pencilwash. We’re glad to hear it’s living up to your expectations overall. We understand your concern about water tank. Furthermore, we will definitely share your feedback with our team. If you have any questions or need tips on getting the most from your machine, we’re always here to help. Thanks again for sharing your experience.
3 out of 5 stars
Thumbs down graphic, would not recommend
19 May, 2026Verified purchase
A fancy mop
A decent mop. I like that it is lightweight and quiet. I wish the dirty water tank was better designed and closed off. It’s not a vacuum mop and the food pieces just stay on top of the roller or somewhat in the tray. I also had a hard time putting the pieces back together after each dirty water dump/ refill. It does a decent job at washing the floors. Seems overpriced to be honest.
3 out of 5 stars
17 May, 2026
originally posted on Dyson
Not sure if I should return
I think the idea of it is great but didn’t receive a tool to clean the crevices the bottom scrapes against floor so the plastic is all scratched up which is probably leaving microplastics on my floor. Dyson didn’t put the fuzzy at bottom like the vacuum.
1 reply from Dyson Customer Service team - 23 days ago
Thank you for sharing your feedback with us. Your concerns regarding your floors and the missing crevice tool are completely understood, and we take this matter very seriously.To ensure your machine is thoroughly inspected and this issue is resolved immediately, please connect with our dedicated team directly through our website's Live Chat or by calling Phone Support. A live agent will look into your missing accessory and explore the best available solutions for your peace of mind.
4 out of 5 stars
4 May, 2026
originally posted on Dyson
Amazing tool
Days in has dine it again. This is an AMAZING product. Saves time an performs outstanding The only reason why ini ni give 5 stars is because it’s a bit tricky to put together after refilling. That’s is once has to fiddle until is set correctly I’m hopeful this will be achieve asbinbea pro using the pencil vac Highly recommend for quick mopping jobs or daily kitchen high traffic area set home , spills Love how weightless and dymankic product is And performs well n. Daily kitchen moo done smothly
1 reply from Dyson Customer Service team - 1 month ago
We are thrilled to hear this! Thank you for your positive feedback regarding the efficiency and lightweight feel of your new Dyson. We appreciate your input on the refilling process and assure you that we are committed to making our products as user-friendly as possible.
5 out of 5 stars
29 April, 2026
originally posted on Dyson
wow
this machine does an amazing job with the least effort required by the user.....down sidei the cleaning solution for the unit is always sold out
1 reply from Dyson Customer Service team - 1 month ago
Thank you for sharing your feedback! We are thrilled to hear that you are impressed with how your machine delivers amazing results with such ease. Please reach out to our live chat or voice support team, so we can assist you with stock updates. Your satisfaction is our priority, and we are committed to helping you get the most out of your Dyson technology.
5 out of 5 stars
28 April, 2026
originally posted on Dyson
Great machine for small storage space
I’ve only used the Pencil Wash a couple of times but I love that it is light weight and self propelled. It did a great job. I bought it for our summer place as the camp is small with not much room for storage. This machine will be perfect.
1 reply from Dyson Customer Service team - 1 month ago
It’s wonderful to hear the Dyson PencilWash wet cleaner is a perfect fit for your summer camp! We are glad the lightweight, self-propelled design and compact size are making your floor cleaning so much easier in a smaller space.
5 out of 5 stars
27 April, 2026
originally posted on Dyson
Heavy duty cleaning in a light weight package
Simple edge to edge cleaning. Well engineered design. Looks a little 'hooky' and the waste water cover tends to fall off but the light weight unit does the job very well with little effort on the user's part.
1 reply from Dyson Customer Service team - 1 month ago
Thank you for your positive feedback! We are happy to hear that you enjoy the lightweight design and effective edge-to-edge cleaning. We appreciate your comments about the wastewater cover and want to assure you that we have shared your suggestions with our design team for future improvements.
4 out of 5 stars
25 April, 2026
originally posted on Dyson
Replaces your mop
We have had it for about a month and it does replace a mop and does a reasonable job for daily cleaning. Definitely not as powerful as some of the floor washers that spray/scrub and vacuum up the solution. Would hav expected a bit more cleaning power for the price, but definitely quite convenient and easy to use as a mop.
1 reply from Dyson Customer Service team - 2 months ago
Thank you for sharing your honest feedback. It’s great to know the machine has been useful for everyday cleaning, though we’re sorry it hasn’t met your expectations in terms of power. If you need any help or have questions our support team is available through live chat or call.
5 out of 5 stars
25 April, 2026
originally posted on Dyson
Happy !
This machine is perfect for us. It is lightweight very easy to use and cleans and dries our not smooth ceramic tiles so well. Easy to clean too. Very happy with our purchase
1 reply from Dyson Customer Service team - 2 months ago
Thank you so much for sharing your experience with us! We're delighted to hear our machine makes cleaning your ceramic tiles easy and effective. Knowing it’s lightweight, simple to use, and easy to clean means a lot to us. Your happiness with your purchase is exactly what we aim for. Thanks for trusting Dyson in your home!
1 out of 5 stars
23 April, 2026
originally posted on Dyson
Unliked
Unfortunately I don’t rate the pencil wash it’s not what I expected as my other Dyson products which I have had for years always does what it says , Pencil wash didn’t
1 reply from Dyson Customer Service team - 2 months ago
Thank you for your honest feedback about the Dyson PencilWash. We’re sorry it didn’t meet your expectations. If you’d like help or advice, please get in touch through our “Contact us” page. We’re here to support you.
5 out of 5 stars
23 April, 2026
originally posted on Dyson
Pencil Wash
[This review was collected as part of a promotion.] I’m very happy with the pencil wash and the way it performs. If I had to be very picky I would say it runs out of detergent as I have a rather large house with hard floors through out.
1 reply from Dyson Customer Service team - 2 months ago
Thank you for sharing your feedback on the Pencil Wash. We are pleased to hear you are very happy with how it performs on the hard floors in your home, and we acknowledge your comment about the detergent running out more quickly in a larger space. If you would like tips on detergent usage or need further support, please reach out to us at https://www.dyson.com.au/dyson-support.
3 out of 5 stars
22 April, 2026
originally posted on Dyson
(no review title)
[This review was collected as part of a promotion.] I got this as a free trial product. Aesthetically, I like the look and feel - very modern and sleek like any other Dyson products. It’s a bit heavy than I imagined. Also, the washer cannot heat up the water for cleaning on hard stain and detailed cleaning. Further, the washer cannot auto wash the roll, meaning users have to remove the roll then hand wash it after every single use, even after cleaning a small area, to prevent smell and mould growth. I wish there was a heat function for the water for cleaning, auto wash, then auto dry with heat.
1 reply from Dyson Customer Service team - 2 months ago
Thank you for taking the time to leave a detailed review and share your experience with the product. We appreciate your comments on the modern, sleek look and feel, and we acknowledge your feedback regarding the weight, water heating capability, and the manual cleaning of the washer roll after use to prevent smell and mould. Your suggestions around heated water, auto wash, and heat drying are valuable and help inform future improvements. If you would like further assistance or have questions about product care and usage, please reach out to us at https://www.dyson.com.au/dyson-support.
1 out of 5 stars
21 April, 2026
originally posted on Dyson
SO disappointed
I love Dyson products and when I realised they did a mop I was over the moon, as we have really had problems with replacing mop heads and the supermarket products are unreliable with replacements, often requiring buying a whole new system. This Dyson product is SO disappointing. You can't prop it for a moment against a counter as it falls over, and the handle is full of electronics so I am terrified I'm going to break it. I have to be so careful stopping for a moment, and making sure it is safe. It raises my anxiety rather than being an enjoyable experience. The pencil mop does not remove semi fixed spots of dirt, so I have to use my fingernails as I mop to get the dirt mobile enough to be mopped up. As I mop the pencil mop leaves dirty streaks, so I have to use my socked foot to mop that up as I go along! The water container does not last beyond the kitchen floor and the hall, before needing refilling for the scullery and the toilet. Emptying it is an unbelievably dirty business, I have to get the (admittedly wonderfully gathered) dirt out with my hands as there is no other way of removing it, which is so unpleasant. I also have to get my hands really dirty to clean the mop and it is impossible to reach the nooks and crannies. I am very shocked. I have looked at the videos, and they make it look such an easy and clean process. I must be doing something wrong, but the video rushes through too quickly to be sure where my error is. Unless, there is no error. I persuaded my husband this was a perfect, guaranteed purchase, and have not had the courage to tell him how awful it is
1 reply from Dyson Customer Service team - 2 months ago
Thank you for sharing your feedback on the Dyson PencilWash. We are sorry to hear it has not met your expectations, especially after your positive experiences with other Dyson products. Your points about the handle, cleaning performance, water capacity and maintenance have been noted. The PencilWash is designed to be simple to use, with features like a self-cleaning mode and quick-refill water tank.
4 out of 5 stars
18 April, 2026
originally posted on Dyson
Gets the job done
No more buying pre-moistened floor wipes. I wish the screen has an indicator for how much battery power is left just like the PencilVac. The water/cleaner reservoir is a tad small to cover our already tiny 1,300 square feet house.
4 out of 5 stars
18 April, 2026
originally posted on Dyson
A Great Innovation
Overall I am very pleased I purchased the PencilWash, but I do have just one reservation which hopefully can be resolved - hence the 4 stars instead of 5. It's great to use, quiet, light, easy to manoeuvre and mostly cleans my tiled and laminate floors effectively without the hassle of a mop and bucket! The issue is that after using for a short period, it will occasionally release streaks of dirty water. This is disappointing as otherwise I am delighted with the machine. I have raised this query and discussed with Dyson support, so I am monitoring the problem to see if further action is needed. Cleaning the machine after use is fairly straightforward when familiar with the steps, however the purchase of a spare roller would be a definite advantage as it does take some time to dry properly and so not always user ready for a quick wipe over.
1 reply from Dyson Customer Service team - 2 months ago
Thank you for your detailed feedback and for bringing your concern to our attention. We are happy to hear you are enjoying the PencilWash and find it easy to use. We understand how frustrating the dirty water streaks can be and appreciate you monitoring this with our support team.