A: Hi there, this is Tia from Dyson. At this time, the wall dock for V8 cordless models provides storage for 2 tools. Thanks for your support of Dyson technology! Best wishes, Tia Dyson Customer Support
A: Hi there, this is Tia from Dyson. Dyson batteries are made to last the life of the machine. However, please note that all cordless machines purchased new from Dyson directly or an authorized retailer include a 2 year warranty. Thanks for your interest in Dyson technology! Best wishes, Tia Dyson Customer Support
A: Hi there, this is Kelly with Dyson. We're sorry to hear that you're having trouble with your V8 Animal. When using in MAX suction power, run times will only be about 7 minutes, after a full charge. MAX power provides a boost of suction power and is ideal for larger debris or more stubborn messes. We would not expect you to require MAX suction for everyday vacuuming. In regular suction, after a full charge, your run time should be 30-40 minutes. We'd be glad to go over your machine with you - please contact us directly at askdysonUS@dyson.com. We will be in touch. Best Wishes, Kelly Dyson Customer Support
A: Hi there Sandy, this is Tia from Dyson. The V8 Animal's cleanerhead is not designed to fit under low-profile furniture. For reference, the cleanerhead measures about 4.5-5" high and 8.8" wide. Hope that helps! Thanks for your interest in Dyson technology! Best wishes, Tia Dyson Customer Support
A: Hello Victoria, this is Kelly with Dyson. The V8 Animal requires very little assembly; it's as easy at attaching the wand and the floor tool - and you'll be all ready to vacuum. You can view a great "Getting Started" video for this model right on our website here --> https://www.dyson.com/support/journey/guides/229602-01?machineId=229602-01 Best wishes, Kelly Dyson Customer Support
A: Hi there Shawn, this is Tia from Dyson! Great question! The Dyson V8 Animal's brushbar is not self-cleaning. However, you can remove the brushbar and rinse under cold water when needed. Just be sure to wipe down the roller with a dry cloth before placing back in machine. Thanks for your support of Dyson technology! Best wishes, Tia Dyson Customer Support
A: Hi there, this is Tia from Dyson! Great question! The wall dock is definitely included as one of the accessories with the Dyson V8 Animal Cordless vacuum. For product support, feel free to reach Dyson directly at questions.us@dyson.com. Best wishes, Tia Dyson Customer Support
A: Hi AMH, this is Kelly with Dyson. The operational weight of the Dyson V8 (which includes the wand and floor tool) is 5.8 pounds. The V10 is about the same weight, and the V11's are 6.7 pounds. Best wishes, Kelly Dyson Customer Support
A: Hello Ellie, This is Miella from Dyson. The Dyson V8 Animal comes with: direct-drive cleanerhead, mini motorized tool, crevice tool, combination tool and mini soft dusting brush. Hope this helps! Miella Dyson Customer Support
A: Hello Mp, This is Miella from Dyson. The Dyson V8 Animal cordless machine includes: the direct-drive cleanerhead, mini motorized tool, combination tool and crevice tool. Hope this helps! Miella Dyson Customer Support