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Effective Manager (Hardcover) (Mark Horstman)
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The Effective Manager is the only management book to describe specific, actionable steps to achieve the 4 critical manager behaviors (Know Your People; Talk About Performance; Ask For More; Push Work Down). Most management books are written for CEOs, to encourage a change in corporate management. The Effective Manager is written for every manager, at every level. It focuses on what you can do now, today, withyour team members, to improve their performance and get better results and retention. It even tells you how fast to roll out each of the 4 tools – One on Ones, Feedback, Coaching and Delegation, week by week.