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Enterprise Content Management, Records Management and Information Culture Amidst E-government
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Enterprise Content Management, Records Management and Information Culture Amidst E-Government Development investigates the key differences between Enterprise Content Management (ECM) and Records Management (RM), hence identifying factors that contribute to a well-functioning information infrastructure.
The book explores how information culture impacts the management of public information and emphasizes the need for information/records management skills amidst e-Government developments. The information society and the paperless office are, by now, two timeworn metaphors of contemporary society, where information is considered the main asset and vehicle for economic, cultural, and political achievement that is enhanced by the use of information technology.
Though promises of exclusively digital information have not yet been fulfilled, in recent years, we have witnessed a transformation of the information landscape, traditional modes of communication, and everyday life. This development affects government performance, and that of other public institutions, thus impacting their interaction with citizens.
- Presents research with broad application based on archives and information science, but relevant for information systems, records management, information culture, and e-government
- Examines the differences between Enterprise Content Management and Records Management
- Bridges a gap between the proponents of Enterprise Content Management and information professionals, such as records managers and archivists