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Excellence in Customer Service (DVD)

Excellence in Customer Service (DVD) - image 1 of 1
Excellence in Customer Service (DVD) - image 1 of 1
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About this item


Movie MPAA Rating: Nr

Movie Studio: TMW

Movie Genre: Instructional

Run Time (minutes): 13

Software Format: DVD

Language: English

Street Date: July 23, 2019
TCIN: 77553076
UPC: 709629270428
Item Number (DPCI): 246-00-7143


In this program we'll explore ways to handle difficult people, resolve conflicts and how to improve emails and correspondence. We'll learn to understand how one's personal behavior reflects the company. Customer service is the art of politely listening and responding to the needs of customers in a professional and timely manner. Good service with a kind, understanding voice will exude confidence and compassion. Even the most difficult customer can benefit from your tact, poise and steadiness. Good attitude makes all the difference and sets an organization way above its competitors.
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