Make free, high-quality video calls to any device. Stay connected with Google Duo
Booking a restaurant reservation gets even easier with your Nest Hub. Now it’s simpler to book a table at your local restaurant right from your display.
Add a Nest Aware subscription. Starting at $6 a month for all your Nest cameras, speakers, and displays. Nest Aware gives you more video history and alerts that matter.
Description
Keep Everyone Connected. Hey Google, call Mom. Make video calls to friends and family. You can also leave video messages for each other on Nest Hub Max.
Whether you're across the house or across the country, Nest Hub Max helps everyone stay in touch. You can make video calls or leave video messages with Duo. It’s hands-free, so just say, “Hey Google, call Grandma.” The 10-inch HD touchscreen delivers sharp images and text, while the 6.5MP camera captures photos in stunning detail. This Google Nest Hub Max has a built-in stereo speaker system with a 30W subwoofer for high-quality audio, and Google Assistant makes issuing commands simple.
Legal Copy Google Duo account required to make video calls and leave video messages. Night Vision not supported. Personalized results, for up to six users, require additional enrollment and setup. YouTube TV and music services require a subscription.
Dimensions (Overall): 7.2 Inches (H) x 9.85 Inches (W) x 4 Inches (D)
Weight: 3 Pounds
Electronics Features: Voice Control
Megapixels: 6.5 MP
Video Recording Resolution: No Built-In Video Recorder
Wireless Technology: Bluetooth, Wi-Fi
Screen Size: 10 Inches
Smart platform: Google Assistant
Battery: No Battery Used
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
Street Date: September 9, 2019
TCIN: 76500129
UPC: 842776109989
Item Number (DPCI): 056-16-0182
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
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google-nest-hub-max
Compare
Nest Hub Gen 2
Nest Hub Max
Nest Audio
Nest Mini
Price
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$$$
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$
Display Size
7-inch
10-inch
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Create speaker groups
X
X
X
X
Control thousands of compatible smart devices
Voice and touch control
Voice and touch control
Voice control
Voice control
Speakers
1.7-inch full-range driver
Two 0.7-inch tweeters, 3-inch woofer
0.75-inch tweeter, 3-inch woofer
1.6-inch full-range driver
Pair two devices for stereo sound
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-
X
X
All Sizes in Inches Unless Otherwise Stated
Shipping details
Estimated ship dimensions: 11.3 inches length x 9.05 inches width x 5.02 inches height
Estimated ship weight: 5.42 pounds
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
Q: Will this work for either iphones and androids?
submitted by Debbie - 2 months ago
A: Hi Debbie, thanks for reaching out about Google Nest Hub Max.
Yes the Google Assistant app is available for both android and iPhone, this app is what communicates with the the Nest Hub.
If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 2 months ago
Target expert support
A: Hey there, Debbie. Thank you for your interest in Nest Hub Max. The device works for both iOS(version 14 or later) and Android(version 9 or later). You will also need the latest version of the Google Assistant on your smartphone. If you have additional questions or need further assistance, please don't hesitate to reach our team of specialists on our Google Help site.
submitted byNest Support - 2 months ago
Brand expert
Q: Is it the same as Alexa
submitted by jeraldburns - 1 year ago
A: Hi, jeraldburns! Regarding your question about the Google Nest Hub Max: It's not the exact same as Alexa, but it serves the same purpose, Alexa is used by Amazon products. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byTaylor - 11 months ago
Target expert support
A: Hi, jeraldburns! Nest Hub Max is a smart display with built-in Google Assistant. It has a built-in 6.5-megapixel camera with 127-degree wide field of view camera that lets you make video calls or watch your loved ones without missing those important moments when you're away using the Home app. You can only use the built-in apps and link supported smart home devices.
Learn more about Nest Hub Max via Google Nest Help page.
submitted byNest Support - 11 months ago
Brand expert
Q: Can I watch Netflix, Hulu, and other streaming apps?
submitted by Steph - 2 years ago
A: Yes. You can play TV shows and movies with your Nest Hub Max. Visit our Google Nest Help page for more information.
submitted byNest Support - 2 years ago
Brand expert
A: Hi, Steph! Regarding your question about the Google Nest Hub Max: Oh yes, you can access your favorite streaming apps through this as well. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byOrlando - 2 years ago
Target expert support
Q: Will this work with a Ring doorbell and show the front door?
I am sure it works with the Nest doorbell but will it connect to the Indoor/Outdoor cameras as well?
submitted by Nicki - 3 years ago
A: You can connect Ring doorbell to the Nest Hub Max. However, it has limited support which are basic features such as starting a new recording and asking the last time the doorbell rang.
submitted byNest Support - 2 years ago
Brand expert
A: Hi, Nicki! Regarding your question about the Google Nest Hub Max: Yes, All you have to do is link your ring devices to your google account and start managing them through google assistant. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byOrlando - 3 years ago
Target expert support
Q: Can you use it as an internet radio?
submitted by Sy - 3 years ago
A: Definitely! You can listen to your favorite internet radio stations such as iHeartRadio, TuneIn, Radio.com, etc. using Nest Hub Max. Just say ¨Hey Google! Play <radio station name>¨ command on device. You can check more details and commands you can use by visiting our Nest Support page.
submitted byNest Support - 3 years ago
Brand expert
A: Hi, Sy! Regarding your question about the Google Nest Hub Max: Yes! You can set up internet radio applications to play through this device, such as Pandora. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byTaylor - 3 years ago
Target expert support
Q: Can you video call , does it have a voice control and can it be switched to Spanish
submitted by jazzy - 3 years ago
A: Absolutely! There are 3 different ways to make a call with Nest Hub Max; Duo calling, Google supported calls, and Mobile calling. Please take note that Nest Hub will require a Wi-Fi connection to perform its functionalities.
Nest Hub also has voice command other than having an interactive display to control it. Just say ¨Hey Google¨ or ¨Okay Google¨ before asking or giving it your voice command, like ¨What's the weather today?¨. Your Nest display screen can show a wealth of information like notifications, your weather forecast, activities, and your alarms using your voice.
You can also change the language of your Google Assistant to Spanish, or add an additional language to speak to the Assistant in two languages and talk to your Nest Hub Max on either language.
To change your language:
- On your mobile device, open the Google Home app Google Home app.
- At the top right, tap your account and then Assistant settings Languages.
- Tap your current language and choose a new language.
To add a second language to Google Assistant:
- On your mobile device, open the Google Home app Google Home app.
- At the top right, tap your account and then Assistant settings and then Languages Add a language.
- Choose another language.
submitted byNest Support - 3 years ago
Brand expert
A: Hi, jazzy! Regarding your question about the Google Nest Hub Max: Yes! You can do video calls, it has voice controls, and you can the language to Spanish. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byTaylor - 3 years ago
Target expert support
Q: I use multiple Google calendars. Can I connect this Hub to all of them? My old Google Hub or Nest will only pick up items on one calendar.
submitted by rbitner - 3 years ago
A: Yes, you can set up multiple Google calendars and be able to view them by sharing full permission between your Google Accounts or just your main Google Account. This excludes the unsupported Google Calendars like G-Suite Accounts, imported calendars (from URLs and iCal calendars), Birthday, weather, and holiday calendars.
submitted byNest Support - 3 years ago
Brand expert
A: Hi, rbitner! Regarding your question about the Google Nest Hub Max: Tap Assistant settings Services Calendar. Under “Your calendars,” the main Google Calendar associated with the Google Account and voice linked to Google Home is checked by default. Check the box next to other shared calendars you want to hear events for. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byRebecca - 3 years ago
Target expert support
Q: Will this device connect to a bluetooth speaker to play music and can the onboard speaker be turned off?
submitted by Patrick - 4 years ago
A: Yes, you can play music that's stored on your mobile device (phone or tablet) or computer on your Google Nest or Google Home speaker or display using Bluetooth.
submitted byNest Support - 4 years ago
Brand expert
A: Hi, Patrick! Regarding your question about the Google Nest Hub Max: You can connect this device to a Bluetooth speaker. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byRobert - 4 years ago
Target expert support
Q: How long does the camera record ?
submitted by Lilybsgranny - 4 years ago
A: Hi, Lilybsgranny! Regarding your question about the Google Nest Hub Max: If you are a Nest Aware subscriber and have set up the built-in Nest Cam in the Nest app, your device will continuously record video for you to review in the Nest app. If you do not have Nest Aware but have set up the built-in Nest Cam in the Nest app, then your Hub Max will send the last three hours of activity snapshots for you to review in the Nest app whenever an event is detected in front of the camera. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byKris - 4 years ago
Target expert support
A: Do be advised that if you have the Nest app, and haven’t migrated over to Google because you have “Works with Nest” devices, you won’t be able to add the Max to your non Google account. Once you migrate, you can’t go back.
submitted byDrTek - 4 years ago
Q: Did this device upside videos taken on your Andros phone and display and play on the device? If you delete photos and videos off of your Google odorous will it delete them from your device also? I wanttoclearmyphone
submitted by AZSUNMAID - 16 days ago
A: Hi AZSUNMAID, thanks for reaching out about the Google Nest Hub Max.
To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.
Thumbs down graphic, would not recommendWould not recommend
Czach - 10 days ago, Verified purchaser
It doesn't hold connection to the internet for very long. I have it right next to the router. I have found most Google products have this problem. Camera works fine but the nest is offline alot.
1 guest found this review helpful. Did you?
Google Nest Max Hub
4 out of 5 stars
Thumbs up graphic, would recommendWould recommend
Kari - 2 months ago, Verified purchaser
I had the smaller version of this google nest so decided I would like to upgrade. I enjoy the larger screen size. It is also equipped with a camera which is kind of convienent for when you are away. I turn this function off when I am home. It functions well and I know there is so much more I could do with it, just need to find the time to play around with it.
5.0
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quality: 5 out of 5
4.0
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value: 4 out of 5
2 guests found this review helpful. Did you?
Broken by Google
1 out of 5 stars
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cmg - 3 months ago
works great but Google is suddenly disabling video calls this month - less than a year after we bought three for our kids to stay in touch with grandparents. Video calls is THE POINT of a device of this type - as advertised by Google. Should be able to return for a refund
1 reply from Nest Support team - 3 months ago
Hi there, cmg. Thank you for sharing your feedback on your Nest Hub Max with us. We're constantly working to enhance the Assistant experience across all devices so we'll be sure to pass this along for you. Please note, there is no change to making 1:1 and group video calls to friends, family and businesses with Google Meet or Duo on displays. What's changing at the end of September is the support for joining meetings via meeting codes and links in Meet. If you have additional questions, please don't hesitate to contact us on our Google Help site.
10 guests found this review helpful. Did you?
Recommended if...
4 out of 5 stars
Thumbs up graphic, would recommendWould recommend
Disaasterpiece - 4 months ago, Verified purchaser
It's good if you don't already have the smaller version or if you need 2 way video.
1 guest found this review helpful. Did you?
This larger display is the best!
5 out of 5 stars
Norwegianman - 4 months ago
originally posted on Wasserstein/Lectron
This integrates with my cameras and my ADT system!
1 guest found this review helpful. Did you?
Use it everyday!
5 out of 5 stars
Thumbs up graphic, would recommendWould recommend
mmr22 - 5 months ago
The large vibrant display has become the centerpiece of my hearth room, displaying my favorite pictures. With its integrated camera, I can easily check on one kid downstairs while I'm upstairs putting the other one down for a nap. It has truly become my go-to assistant for my ADHD brain, helping me control my smart home devices, stream my favorite music, and everything in-between. It has seamlessly blended into my life, making it more convenient, connected, and enjoyable.
4 guests found this review helpful. Did you?
Camera does not work
1 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
Not a happy customer - 6 months ago, Verified purchaser
Do not buy this. the camera does not work and won't work no matter how many times you reset the device or your Wi-Fi. I feel like either google is disabling the feature or they are selling these with broken cameras. At this point it is a giant clock for the living room.
1 reply from Nest Support team - 6 months ago
Hello there. Thank you for your feedback. We apologize for the challenges you encountered during the setup of your Nest Hub Max. Resetting your device was a great idea in trying to fix the issue. However, to ensure a successful setup and address any underlying problems, we recommend seeking assistance from our dedicated support team. They can help diagnose the specific issue you're facing and provide you with the necessary guidance. Please reach out to our support team via the Google Nest help page.
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quality: 1 out of 5
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value: 2 out of 5
2 guests found this review helpful. Did you?
could be better
3 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
Nicole - 7 months ago, Verified purchaser
great sound and picture! zoom does not work at all which is ridiculous!
1 reply from Nest Support team - 7 months ago
Hi there, Nicole. We’re glad that you like the sound and video quality of the Nest Hub Max. We’re sorry to hear that Zoom doesn’t work well. We’d like an opportunity to investigate your concern. Please get in touch with our support team through the Google Nest Help Page for assistance.
1.0
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value: 1 out of 5
2.0
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quality: 2 out of 5
4 guests found this review helpful. Did you?
Great! Love it!
5 out of 5 stars
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Sonya B - 9 months ago, Verified purchaser
I bought this to upgrade from the first generation and love it as well!
5.0
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out of 5
quality: 5 out of 5
5.0
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out of 5
value: 5 out of 5
Did you find this review helpful?
Camera doesnf stay connected
1 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
Jess - 10 months ago, Verified purchaser
I bought this for the camera. The camera will NOT stay connected no matter what I do. By mid day, the camera doesn’t connect to the app so basically renders this thing useless if you want it to monitor your home.
1 reply from Nest Support team - 10 months ago
Hi Jess, thank you for sharing your review on Nest Hub Max. We're sorry to hear that you're experiencing some difficulties with the cameras of the device. We recommend that you follow the steps below: 1. Make sure the Nest Hub Max is not in Privacy mode. 2. Reboot the Nest Hub Max. 3. Force close the Google Home app then wait 5 seconds. 4. Reopen the Google Home app. If you've done the steps here or if the issue still persists, then we suggest that you reach our support team by visiting our Google Help site.
1.0
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quality: 1 out of 5
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value: 1 out of 5
2 guests found this review helpful. Did you?
A nice touch!
5 out of 5 stars
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Masonsmom - 10 months ago, Verified purchaser
This has been a great addition to our google home! I love the photos and music!
5.0
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out of 5
quality: 5 out of 5
5.0
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out of 5
value: 5 out of 5
Did you find this review helpful?
Google Hub Max
5 out of 5 stars
Thumbs up graphic, would recommendWould recommend
Chris2580 - 11 months ago
I am 64 yrs old, I got a free Nest Thermostat from Consumers Energy and I needed the google hub to help operate it. I am still learning to use the hub. I am waiting for it to warm up so I can put the thermostat up. I don't want to install it and have troubles of it not working right and freezing. I am thinking of getting the door bell next.
5.0
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quality: 5 out of 5
5.0
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value: 5 out of 5
3 guests found this review helpful. Did you?
Very disappointing
2 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
KW - 11 months ago, Verified purchaser
It shuts off frequently in the middle of being used. It doesn't connect to Google drive. It doesn't actually do much. I should have waited until the improved it
1 reply from Nest Support team - 11 months ago
Hi KW, thanks for posting feedback about the Nest Hub Max, and it’s unfortunate to hear of your poor experience with its performance and connectivity. We can imagine the inconvenience it could have caused, and this is not the kind of user experience we intended to share with you. We’d like to guide you with checking whether these issues are caused by the device or other environmental factors. Please communicate with us through our contact channels found at the Google Nest Help page so we can provide you with real time services and assistance.
2 guests found this review helpful. Did you?
Don't buy this
1 out of 5 stars
Thumbs down graphic, would not recommendWould not recommend
ChristopherL - 1 year ago
The Google Nest Home Max is by far the most worthless home efficiency tool you can buy. It does have the ability to make video and audio calls, but then so does your phone. It also has the ability to help answer questions you may have: “Hey Google, how many cups in a quart?” but then so does a Google Home Mini that you can buy for $40($20 from most Facebook marketplace sales). What it does not have is any functionality that you would want in a standing hub system. It has no way of showing a monthly family calendar so you can see what’s going on or plan-ahead. It has no way of creating a user-friendly chore or task-list so you can be more efficient with your day. It also doesn’t work on new network router systems, so you have to be a little network savvy and ensure you disable IPv6 in multiple settings of your router in order for it to actually work in the first place. Finally, while you’re trying to troubleshoot and fix all the issues with your Google Nest Hub Max system your short return window is slowly dwindling down, and working with their customer support is similar to working with a movie stereotyped version of the Department of Motor Vehicles (no offense DMV, you’ve been good to me). Once you get sent back and forth between two different departments under the guise of trying to help you, you’ll eventually give up. You will be the new proud owner of the worlds bulkiest, non-wireless, least versatile tablet in the world. Run away, don’t buy this product, good luck.
1 reply from Nest Support team - 1 year ago
Hi Christopher, thanks for sharing your thoughts about the Google Nest Hub Max and its comparison to other products. Our team is dedicated to the improvement of our products and their features. Your feedback is important to us. The features you have mentioned can be a great addition to the Google Nest Hub Max existing features. Although these are yet to be supported, we highly recommend you to submit feedback about it. You can submit feedback from your Google Nest Hub Max device using your voice by saying "Hey Google, submit feedback" then provide a brief description of your feedback. If you need more help and information, feel free to reach out to us and we're more than happy to assist you. You can check the link below to get in touch with us: https://support.google.com/googlenest/gethelp
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11 guests found this review helpful. Did you?
Love google products!
5 out of 5 stars
Thumbs up graphic, would recommendWould recommend
Momof2 - 1 year ago, Verified purchaser
I love mine! We have an older google that the kiddos use to play music and search things on. Now I have my own! I use it in the mornings to listen to the news, use it to look up recipes, and listen to music while cooking/cleaning. Very happy I purchased.
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quality: 5 out of 5
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3 guests found this review helpful. Did you?
Don’t even think about it!! JUST BUY IT!
5 out of 5 stars
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Sia_bohrer - 1 year ago
I absolutely love mine! I have mine in the kitchen! We use it all the time. BUT my favorite feature is I’m able to watch my tv shows and movies while I do the dishes or cook! We ask google questions all the time!
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6 guests found this review helpful. Did you?
Such a disappointment
1 out of 5 stars
Freddie925 - 2 years ago
originally posted on Google LLC
I am a senior and at first I was thrilled that the G Assistant had closed captioning but does not for everything else, not even the news. The whole GUI is an unintuitive, error prone, and clunky mess. The light-weight display is fine unless you try to "double tap to activate" an icon = it has too much give and is difficult to "double tap". It reminds me of the Pixel 6 fingerprint reader issues. I've also asked the Assistant to STOP when it was speaking and received a warning about my Sonos Roam (more than once)? I wish Google would make their devices work and then worry about flooding us with picky, gimmicky tips.
1 reply from Google Customer Care team - 2 years ago
Hi Freddie925, thanks for sending in your review on your Nest Hub Max. We're sorry to hear that your experience with your device has been less than ideal when it comes to its GUI being unintuitive and overall performance. We'd like to help remedy that and provide you with some troubleshooting steps that may help resolve the issues you've been experiencing. Please contact us on our Google Help page and reach out to our support team. You can follow the link here to contact us: https://support.google.com/googlenest/gethelp
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Excellent so far
5 out of 5 stars
ctzipp - 2 years ago
originally posted on Google LLC
Very easy to set up. Added a Bose Bluetooth speaker and a Nest Audio speaker. Combined my Nest Hub Max and my Nest Hub into the audio group.
Did you find this review helpful?
I love this device!
4 out of 5 stars
- 2 years ago
originally posted on Google LLC
This Google hub max does all the things I would expect it to do. It has great dashboards, picture quality, digital photo frame, etc.The only reason I'm taking a star off is because when I ask Google to do something, both this device and the mini speakers in the other rooms speak up and try to answer it along with my phone. So that part can get annoying. I've tried adjusting the dials to enable one device to respond more than the other but it doesn't always work well. If you are on the fence I would still 100% recommend this product. Been great in every other way.
1 reply from Google Customer Care team - 2 years ago
Hi Nick, thank you for sharing your review on your Nest Hub Max. We're glad to hear that you're enjoying your experience with your device. We can see how your experience with both speakers answering can be annoying. We'd like to get a better look at your setup and help find a resolution for you. Please reach out to our support team so we can improve on your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Did you find this review helpful?
Max hub
5 out of 5 stars
- 2 years ago
originally posted on Google LLC
So easy to setup, replaced our Alexa.Alexa needed us to speak loud to it, this doesn't.Sound us way better and much more home comfortable.A very pleasant change.Also, it connects to our many home devices with ease.