Herbal Essences Classic Clarfying Shampoo - 33.8oz: Basic Cleansing, For All Hair Types, Liquid Form

Thank you for your feedback on Herbal Essences Clarifying Tea Tree Shampoo. We appreciate your loyalty to our products. However, we are sorry to hear you were dissatisfied with your recent purchase. This is not the experience we want you to have and we appreciate your bringing it to our attention. Rest assured we are sharing your comments with the rest of our team. Please feel free to call us at 1-855-236-3327 or email us through our Contact Us page for further assistance.

Thank you for reaching out about our Herbal Essences Clarifying Tea Tree Shampoo. We're so sorry to hear that you had some hair loss. We understand how important it is to address your worries, and we want to provide you with accurate information and reassurance. Firstly, it's important to know that losing between 50 and 100 hairs a day is considered normal. However, we also acknowledge that extensive hair loss can be distressing. There are various factors that can contribute to significant hair loss. If you're experiencing extensive hair loss, we strongly recommend speaking to your doctor who can provide you with personalized guidance and explore potential causes. We want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. Our products undergo thorough development and testing to ensure their safety and effectiveness. We also have strict quality controls in place, and millions of people trust and use our products every year. We would like to assist you further. When you have the time, please give us a call at 1-855-236-3327 or email us through our Contact Us Page so we may do so.