A: Hello, Puppylove! We understand that you want to know how often do you need to replace the filter. Filter life will vary, depending on air quality and usage. Under normal conditions of continuous use, the Aer1 Total Air, Odor and Smoke Filters will last 4 months while the Allergen and Allergen Performance Plus Filters will last 12 months. Kindly check the manual of your units as well for filter replacement guidance. We hope this information helps. Good day!
A: Hello, Puppylove! We understand that you want to know how often do you need to replace the filter. Filter life will vary depending on air quality and usage. For best results, this filter is replaced every 12 months. Kindly check the manual of your units as well for filter replacement guidance. We hope this information helps. Good day!
A: Hi, Jeeprad. The pre-filter should always come before the Aer1 filter. Doing otherwise may result with the unit not functioning properly. Thank you for your questions.
A: In regard to your reply "The pre-filter should always come before the Aer1 filter. Doing otherwise may result with the unit not functioning properly." I was not referring to the prefilter that attaches to the grill, which is apparently what you were referring to; I was referring to the carbon filter that contains baking soda, which you say ""enhance" the AER1 filters." Notice that I asked about the *carbon filter*, NOT the prefilter in this question. So please re-read and re-answer that question, keeping in mind that I'm not talking about the grill prefilter.
A: It comes with an almost HEPA filter and HEPA are available for this model and cheaper in price than most brands.
A: Thank you for your question. This air purifier comes with aer1® HAPF30AT HEPA-Type Total Air with Dust Elimination Replacement Filter. For more information please call us at our toll-free number 1-800-546-5637. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. Our product specialists will be more than happy to help you.
A: Hi Shyam! Thank you for contacting Holmes®️. We understand that you are wondering as to why there is still dust after using the air purifier with ionizer and you want to have an idea for an energy efficient unit. Let us address these for you. After using the ionizer, you may notice dust around the grills or on the front panel. This is caused by the negative ions exiting the air outlet, evidence of the ionizer’s air cleaning effectiveness. You can remove the dust with a soft brush or clean, damp cloth. You may visit our website for you to see the available air purifiers that we have, and you may choose the one which will suit your needs. Have a nice day!
A: Hi Garbage! Thank you for contacting Holmes®️. We are saddened to know that your air purifier had a burning smell and the adjustment knob melted. Trust us, this is not the situation that we want you to experience. We want you to know that getting to the bottom of this is just as important to us, as it is to you. We treat this kind of situation seriously. Please directly contact Holmes®️, so that we can gather the details of your air purifier and resolve this matter. Stay safe and healthy.
A: Hi Sheena, Thank you for contacting the Holmes brand. We understand that you want to know how many free filters includes on the unit model HAP9425B. We are more than happy to assist you. Upon checking the product details we found out that it will only includes 2 free filter which is already inside the air purifier. We hope that this information helps. Thank you and Stay safe!
A: HI Sheena, Thank you for contacting Holmes. We understand that you want to know if the unit comes with an additional filter aside from the filters that is already in the unit. We are more than happy to assist you. Upon checking the unit only comes with free filter that is already inside the unit and no extra free filters included. We hope this information helps. We thank you for choosing our products. God bless!
A: Hi, Lo Jo! Thank you for reaching out. The Holmes Maximum Dust Removal with Visipure filter Viewing Window Air Purifier Tower (HAP9425B) is compatible with any of the Holmes Aer1 HEPA filter series. You may order the filter by typing in Holmes Aer1 Filter at the search bar on this page. Please stay safe and healthy!
A: Hello there, Nicole! We hope you are healthy and staying safe. That's a good question. The air purifier model (HAP9425B) has a 130 CADR (Clean Air Delivery Rate) while the smaller version (HAP9413) has a 75 CADR (Clean Air Delivery Rate). Thank you for asking!
A: Hello there, Yahoo! We hope you are healthy and staying safe. This air purifier calls for Aer1 HEPA Filter. The filter dimensions are 10.2" x 1.7" x 5" (H x W x L).