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Item Number (DPCI): 037-08-1042
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The SoundSpa Digital FM Clock Radio with Time Projection from HoMedics is a clock and then some. Featuring a blue light projection clock, relaxation sounds and a dual alarm, it will quickly become the staple of your mornings. Choose from eight nature sounds, including ocean, white noise, brook, rainforest, thunder, rain, fan and campfire.
We bought this a couple weeks ago and were very excited to get it! Everything works just fine but there is a slight buzzing/humming noise coming from the machine. You have to turn up the sounds to not notice it. Other than that, it's a good product!
I bought this clock and have had it for 3 years. While the clock is fine and all, I would not have expected the projection feature to have broke in 3 years. It seems some of the lights burned out so not all the numbers show. The retailer won’t do anything obviously but I am hoping HoMedics would stand behind it .
1 reply from Consumer Relations team - 10 days ago
We are sorry to hear this. Please contact Consumer Relations at firstname.lastname@example.org for assistance.
I was wanting more of the features of the original model I purchased about 10 years ago. Your Original Model: SS-4500 was MUCH more user friendly!!!!! (AND it included the AM radio as well!) Not happy with only FM radio!!!!!!!!!!!!!!!!!!!!!! This model is not NEARLY as "user friendly'..... AND no use for TWO alarm settings!!!!! The Power button shouldn't have to control the whole radio! On a positive note: I LOVE the different sounds!!!! The projection time - and the sounds are what SOLD us on our original purchase years ago!!!!!!!! That is why I bought this radio! I won't buy this item again.
1 reply from Consumer Relations team - 23 days ago
We are sorry to hear this. We recommend returning the clock to the place of purchase if it does not meet your needs. We appreciate your feedback and have passed your comments on to the appropriate team.
This is the second sound spa alarm clock I've purchased after having had the first for many many years. I bring it with when I travel so I'm assured a restful sleep & the time resets itself to the correct time zone when I plug it back in. Good selection of sounds, easy to set up & program. Keep it on darkest light setting & am able to get the time in the middle of the night by pushing large bar in front and simply pushing it again to go dark. Very pleased with this item.
I received this just a few days ago and thought I would be very happy with it. It's pretty, simple instructions, easy to set up. But on the lowest setting the light is like having a bright night light on, way too bright for me, plus the "sounds" are not all that great. Repeating every 3 or 4 seconds just drives me crazy. The Ocean does not sound like the Ocean at all. The Rain seems to be about the best but isn't that soothing. I'm planning to return it and try to find something else to replace it.
1 reply from Consumer Relations team - 2 months ago
We are sorry to hear that you are unhappy with your SoundSpa alarm clock. The clock feature a dimmable display screen that has an off setting if the display screen is too bight. We recommend return the product to the place of purchase. We appreciate your feedback and have passed your comments on to the appropriate team.