A: Please call our Customer Service Dept. at (877) 354-5457 so we can gather more information about your order and resolve your issue.
A: Yes you can you use the key to open if you prefer.
A: Yes it is recommended to open and air out the chest at least every couple of weeks.
A: We recommend using Duracel or Energizer batteries. If you continue to experience issues please call our Customer Service Dept. at 1-(877)-354-5457.
A: The Honeywell Digital Fire & Water Chest is ETL Fire Verified. Both ETL & UL are Nationally Recognized Testing Laboratories(NRTLs). The Maximum Temperature Rating: 1550 Degrees F at 30 Minutes.
A: The interior dimensions are 3.9 Inches (H), 13.1 Inches (W), 8.5 Inches (D). A legal size document will not fit unless folded.
A: The Honeywell Digital Fire & Water Chest is 21 lbs.
A: Yes the chest will fit 8.5 x 11 documents.