A: The machine comes with a permanent electron static filter. It allows air to pass through by electronically charging this filter. It easily comes out and can be rinsed but mine still looks gritty/dusty inside. The small chambers are too tiny and too many to clean. Theres also disposable air filters you can use in addition to the permanent one(i recommend both) but they are pricey!
A: Thank you for your inquiry. To wash the foam pre-filter, remove the filter from the unit and gently rinse it with running, cool water and leave it to dry completely before reinstalling. To clean the ifD filter after removal, rinse it with running, cool water. If you feel it needs to be cleaned further, you can soak the filter in lukewarm, mildly soapy water for at most, 2 minutes. Then run cool water over the filter will all of the soap residue is gone. Then leave the filter to dry completely. This can often take 12-24 hours to dry. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
A: Thank you for your inquiry. No, neither the filter nor the pre-filter can be run through the dishwasher, as it will damage them. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A: Thank you for your inquiry. This unit is not compatible with a remote nor does it have a bluetooth transmitter/receiver. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A: That is a good question. This unit is rated to cover a 250 square foot area. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A: Thank you for your inquiry Joya. This unit comes with a 5 year limited warranty. If the air purifier is used correctly, you should not need an insurance policy. However, insurance is there for the situations and accidents you don't see coming. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A: Thank you for your inquiry. The HFD320 and the HFD323 are the model numbers, not indicators of the square footage. The HFD323 is the Target specific version of the Air Genius 5. Both of them are rated to cover a room of 250 square feet per air exchange. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A: That is a good question. The HFD323TGT is the Target Specific version of the Air Genius 5. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A: We will be happy to assist you. This unit uses Ionization as its only method of cleaning the air. This cannot be turned off. If you have any other questions please do not hesitate to contact our consumer relations team. Our team can be reached by emailing SocialSupport@HelenofTroy.com. Thank you.
A: A.) Thank you for this inquiry. This Honeywell Air Purifier will produce ozone. However, all of the air cleaners that we manufacture are well under the fifty part per billion that the government has set as a safety limit. We hope this information is helpful. If you have any other questions or need further assistance, please do not hesitate to contact our consumer relations team by emailing SocialSupport@kaz.com. Thank you.
A: A.) Thank you for this inquiry. For assistance with your Honeywell Air Purifier questions,we ask you to please contact SocialSupport@kaz.com. Thank you.